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BibTeX record conf/amcis/ChenC05
@inproceedings{DBLP:conf/amcis/ChenC05, author = {Jashen Chen and Russell K. H. Ching}, editor = {Deepak Khazanchi and Ilze Zigurs}, title = {An Examination of the Effects of {CRM} Practices on {CRM} Effectiveness and Business Performance}, booktitle = {A Conference on a Human Scale. 11th Americas Conference on Information Systems, {AMCIS} 2005, Omaha, Nebraska, USA, August 11-14, 2005}, pages = {38}, publisher = {Association for Information Systems}, year = {2005}, url = {http://aisel.aisnet.org/amcis2005/38}, timestamp = {Fri, 06 Jan 2012 21:00:23 +0100}, biburl = {https://dblp.org/rec/conf/amcis/ChenC05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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