Silvana Quaglini C. Mossa Clara Fassino Mario Stefanelli Anna Cavallini Giuseppe Micieli Guidelines-Based Workflow Systems. 65-75 1999 conf/aimdm/1999 AIMDM http://link.springer.de/link/service/series/0558/bibs/1620/16200065.htm db/conf/aimdm/aimdm1999.html#QuagliniMFSCM99