Peter Hodgkins Luke Hohmann Agile Program Management: Lessons Learned from the VeriSign Managed Security Services Team. 194-199 2007 conf/agiledc/2007 AGILE http://doi.ieeecomputersociety.org/10.1109/AGILE.2007.11 db/conf/agiledc/agile2007.html#HodgkinsH07