Sean Hanly Laura Waite Linsley Meadows Roger Leaton Agile Coaching in British Telecom: Making Strawberry Jam. 194-202 2006 conf/agiledc/2006 AGILE http://doi.ieeecomputersociety.org/10.1109/AGILE.2006.13 db/conf/agiledc/agile2006.html#HanlyWML06