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BibTeX record conf/acl/LaskarCFATC23
@inproceedings{DBLP:conf/acl/LaskarCFATC23, author = {Md. Tahmid Rahman Laskar and Cheng Chen and Xue{-}Yong Fu and Mahsa Azizi and Shashi Bhushan TN and Simon Corston{-}Oliver}, editor = {Sunayana Sitaram and Beata Beigman Klebanov and Jason D. Williams}, title = {{AI} Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching}, booktitle = {Proceedings of the The 61st Annual Meeting of the Association for Computational Linguistics: Industry Track, {ACL} 2023, Toronto, Canada, July 9-14, 2023}, pages = {599--607}, publisher = {Association for Computational Linguistics}, year = {2023}, url = {https://doi.org/10.18653/v1/2023.acl-industry.57}, doi = {10.18653/V1/2023.ACL-INDUSTRY.57}, timestamp = {Thu, 10 Aug 2023 12:35:42 +0200}, biburl = {https://dblp.org/rec/conf/acl/LaskarCFATC23.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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