LuoKSPS08'

BibTeX

@inproceedings{DBLP:conf/IEEEscc/LuoKSPS08,
  author    = {Xiang Luo and
               Koushik Kar and
               Sambit Sahu and
               Prashant Pradhan and
               Anees Shaikh},
  title     = {On Improving Change Management Process for Enterprise IT
               Services},
  booktitle = {IEEE SCC (2)},
  year      = {2008},
  pages     = {341-348},
  ee        = {http://doi.ieeecomputersociety.org/10.1109/SCC.2008.136},
  crossref  = {DBLP:conf/IEEEscc/2008},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/IEEEscc/2008,
  title     = {2008 IEEE International Conference on Services Computing
               (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA},
  booktitle = {IEEE SCC},
  publisher = {IEEE Computer Society},
  year      = {2008},
  isbn      = {978-0-7695-3283-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}