@inproceedings{DBLP:conf/IEEEscc/DeshpandeGS08,
author = {Prasad M. Deshpande and
Dinesh Garg and
Ramasuri Narayanam},
title = {Auction Based Models for Ticket Allocation Problem in IT
Service Delivery Industry},
booktitle = {IEEE SCC (1)},
year = {2008},
pages = {111-118},
ee = {http://doi.ieeecomputersociety.org/10.1109/SCC.2008.83},
crossref = {DBLP:conf/IEEEscc/2008},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
@proceedings{DBLP:conf/IEEEscc/2008,
title = {2008 IEEE International Conference on Services Computing
(SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA},
booktitle = {IEEE SCC},
publisher = {IEEE Computer Society},
year = {2008},
isbn = {978-0-7695-3283-7},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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