BibTeX record conf/ACMicec/HsiehY09

• > Home > conf/ACMicec/HsiehY09

@inproceedings{DBLP:conf/ACMicec/HsiehY09,
  author       = {Yen{-}Hao Hsieh and
                  Soe{-}Tsyr Yuan},
  editor       = {Patrick Y. K. Chau and
                  Kalle Lyytinen and
                  Chih{-}Ping Wei and
                  Christopher C. Yang and
                  Fu{-}ren Lin},
  title        = {A quantitative approach to measure customer expectation for service
                  innovation within service experience delivery},
  booktitle    = {Proceedings of the 11th International Conference on Electronic Commerce
                  2009, Taipei, Taiwan, August 12-15, 2009},
  pages        = {38--46},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1593254.1593260},
  doi          = {10.1145/1593254.1593260},
  timestamp    = {Tue, 06 Apr 2021 12:12:56 +0200},
  biburl       = {https://dblp.org/rec/conf/ACMicec/HsiehY09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}