Patrick Y. K. Chau Kalle Lyytinen Chih-Ping Wei Christopher C. Yang Fu-ren Lin Proceedings of the 11th International Conference on Electronic Commerce 2009, Taipei, Taiwan, August 12-15, 2009 ACM ICEC 2009 978-1-60558-586-4 http://dl.acm.org/citation.cfm?id=1593254 db/conf/ACMicec/icec2009.html