@inproceedings{DBLP:conf/ACMdis/SmithFR04,
  author    = {Hilary Smith and
               Geraldine Fitzpatrick and
               Yvonne Rogers},
  title     = {Eliciting reactive and reflective feedback for a social
               communication tool: a multi-session approach},
  booktitle = {Conference on Designing Interactive Systems},
  year      = {2004},
  pages     = {39-48},
  ee        = {http://doi.acm.org/10.1145/1013115.1013123},
  crossref  = {DBLP:conf/ACMdis/2004},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

@proceedings{DBLP:conf/ACMdis/2004,
  editor    = {David Benyon and
               Paul Moody and
               Dan Gruen and
               Irene McAra-McWilliam},
  title     = {Proceedings of the Conference on Designing Interactive Systems:
               Processes, Practices, Methods, and Techniques, Cambridge,
               MA, USA, August 1-4, 2004},
  booktitle = {Conference on Designing Interactive Systems},
  publisher = {ACM},
  year      = {2004},
  isbn      = {1-58113-787-7},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}