CMU-WEB: A Conceptual Model with Metrics for Testing and Designing Usability in Web Applications.

Akhilesh Bajaj Ramayya Krishnan CMU-WEB: A Conceptual Model with Metrics for Testing and Designing Usability in Web Applications. 230-249 2002 Advanced Topics in Database Research, Vol. 1 db/books/collections/Siau2002.html#BajajK02