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BibTeX record books/daglib/p/TimonB13
@incollection{DBLP:books/daglib/p/TimonB13, author = {Feargal Timon and Attracta Brennan}, editor = {Gilbert Owusu and Paul O'Brien and John A. W. McCall and Neil F. Doherty}, title = {Field Force Management at \emph{eircom}}, booktitle = {Transforming Field and Service Operations, Methodologies for Successful Technology-Driven Business Transformation}, pages = {167--181}, publisher = {Springer}, year = {2013}, url = {https://doi.org/10.1007/978-3-642-44970-3\_11}, doi = {10.1007/978-3-642-44970-3\_11}, timestamp = {Thu, 23 May 2024 13:23:33 +0200}, biburl = {https://dblp.org/rec/books/daglib/p/TimonB13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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