BibTeX record books/daglib/p/TimonB13

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@incollection{DBLP:books/daglib/p/TimonB13,
  author       = {Feargal Timon and
                  Attracta Brennan},
  editor       = {Gilbert Owusu and
                  Paul O'Brien and
                  John A. W. McCall and
                  Neil F. Doherty},
  title        = {Field Force Management at \emph{eircom}},
  booktitle    = {Transforming Field and Service Operations, Methodologies for Successful
                  Technology-Driven Business Transformation},
  pages        = {167--181},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-44970-3\_11},
  doi          = {10.1007/978-3-642-44970-3\_11},
  timestamp    = {Thu, 23 May 2024 13:23:33 +0200},
  biburl       = {https://dblp.org/rec/books/daglib/p/TimonB13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}