James J. Jiang

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Christopher L. Carr

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Publications

2002
[j26]
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James J. Jiang, Gary Klein, Christopher L. Carr:
Measuring Information System Service Quality: SERVQUAL from the Other Side. MIS Q. 26(2): 145-166 (2002)

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