Bernd Heinrich

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Susanne Leist

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Publications

2011
[j12]
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Bernd Heinrich, Gregor Zellner, Susanne Leist:
Service integrators in business networks - the importance of relationship values. Electron. Mark. 21(4): 215-235 (2011)
2009
[j9]
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Bernd Heinrich, Matthias Henneberger, Susanne Leist, Gregor Zellner:
The process map as an instrument to standardize processes: design and application at a financial service provider. Inf. Syst. E Bus. Manag. 7(1): 81-102 (2009)
[c9]
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  - electronic edition @ aisnet.org
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Bernd Heinrich, Gregor Zellner, Susanne Leist:
CRM Actions and Processes - Goal-oriented Design based on Relationship Values. Wirtschaftsinformatik (2) 2009: 177-182

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