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Dirk Van den Poel

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Kristof Coussement

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Publications

2010
[j37]
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  - journals/csda/BockCP10
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  - https://dblp.org/rec/journals/csda/BockCP10
Koen W. De Bock, Kristof Coussement, Dirk Van den Poel:
Ensemble classification based on generalized additive models. Comput. Stat. Data Anal. 54(6): 1535-1546 (2010)
[j36]
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Kristof Coussement, Dries F. Benoit, Dirk Van den Poel:
Improved marketing decision making in a customer churn prediction context using generalized additive models. Expert Syst. Appl. 37(3): 2132-2143 (2010)
2009
[j31]
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  - journals/eswa/CoussementP09
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Kristof Coussement, Dirk Van den Poel:
Improving customer attrition prediction by integrating emotions from client/company interaction emails and evaluating multiple classifiers. Expert Syst. Appl. 36(3): 6127-6134 (2009)
2008
[j29]
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  - journals/dss/CoussementP08
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Kristof Coussement, Dirk Van den Poel:
Improving customer complaint management by automatic email classification using linguistic style features as predictors. Decis. Support Syst. 44(4): 870-882 (2008)
[j28]
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Kristof Coussement, Dirk Van den Poel:
Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques. Expert Syst. Appl. 34(1): 313-327 (2008)
[j25]
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  - journals/iam/CoussementP08
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Kristof Coussement, Dirk Van den Poel:
Integrating the voice of customers through call center emails into a decision support system for churn prediction. Inf. Manag. 45(3): 164-174 (2008)

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