Fouad Matar

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	2009
j2		Mahesh Viswanathan, Hidayatullah Shaikh, Anca Sailer, Yang Song, Xing Fang, Yu Hui Wu, Zhi Le Zou, Kishore P. Reddy, Abhijit Deshmukh, Manish Gupta, Bharat Krishnamurthy, Manish Sethi, Balaji Viswanathan, Joseph G. Gulla, Fouad Matar: ERMIS: Designing, developing, and delivering a remote managed infrastructure services solution. IBM Journal of Research and Development 53(6): 8 (2009)
	2007
j1		John Black, Christine Draper, Tom Lococo, Fouad Matar, Christopher Ward: An integration model for organizing IT service management. IBM Systems Journal 46(3): 405-422 (2007)

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