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András Kangyal

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2000 – 2009

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2009
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Ádám Horváth, László Laufer, András Kangyal:
Usability Analyses of CRM Systems in Call Centers: The Data Mining Approach. HCI (8) 2009: 40-48
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András Kangyal, László Laufer:
Dialogues of Locations: BlueSpot. HCI (12) 2009: 53-61

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