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BibTeX records: Annie W. Shum
@inproceedings{DBLP:conf/cmg/BuzenS06, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {Achieving business agility with {SOA:} Governance and {SLA} management of shared service ecosystems}, booktitle = {32nd International Computer Measurement Group Conference, December 3-6, 2006, Reno, Nevada, USA, Proceedings}, pages = {13--26}, publisher = {Computer Measurement Group}, year = {2006}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2006/6162.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS05, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {{SOA} and the Social Order - City Planning, Post Office {\&} Business Protocols}, booktitle = {31th International Computer Measurement Group Conference, December 4-9, 2005, Orlando, Florida, USA, Proceedings}, pages = {379--392}, publisher = {Computer Measurement Group}, year = {2005}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2005/5177.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/Shum05, author = {Annie W. Shum}, title = {Through the Prism of Fractals: Why {SOA} Should Reflect the Natural Order}, booktitle = {31th International Computer Measurement Group Conference, December 4-9, 2005, Orlando, Florida, USA, Proceedings}, pages = {433--446}, publisher = {Computer Measurement Group}, year = {2005}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2005/5160.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/Shum05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/WaringSD05, author = {Jim Waring and Annie W. Shum and Avtar Dhillon}, title = {Achieve {IT} Agility by Integrating {SOA} with {ITIL} Based {BSM}}, booktitle = {31th International Computer Measurement Group Conference, December 4-9, 2005, Orlando, Florida, USA, Proceedings}, pages = {479--488}, publisher = {Computer Measurement Group}, year = {2005}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2005/5195.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/WaringSD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/ShumG05, author = {Annie W. Shum and Boris Ginis}, title = {A Multi-Tiered Approach With Data Normalization To Analyzing {CPU} Metrics}, booktitle = {31th International Computer Measurement Group Conference, December 4-9, 2005, Orlando, Florida, USA, Proceedings}, pages = {601--614}, publisher = {Computer Measurement Group}, year = {2005}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2005/5159.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/ShumG05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/ShumB04, author = {Annie W. Shum and Jeffrey P. Buzen}, title = {"Journeying to the Land of On-Demand: Principles to Follow, Pitfalls to Avoid"}, booktitle = {30th International Computer Measurement Group Conference, December 5-10, 2004, Las Vegas, Nevada, USA, Proceedings}, pages = {99--110}, publisher = {Computer Measurement Group}, year = {2004}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2004/4241.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/ShumB04.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/KalmS03, author = {Denise P. Kalm and Annie W. Shum}, title = {Men are From Mars, Women Are From Venus, Web Services are From Betelgeuse}, booktitle = {29th International Computer Measurement Group Conference, December 7-12, 2003, Dallas, Texas, USA, Proceedings}, pages = {169--177}, publisher = {Computer Measurement Group}, year = {2003}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/2003/3034.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/KalmS03.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS97, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {Considerations for Modeling Windows {NT}}, booktitle = {23rd International Computer Measurement Group Conference, December 7-12, 1997, Orlando, Florida, USA, Proceedings}, pages = {219--230}, publisher = {Computer Measurement Group}, year = {1997}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1997/7351.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS97.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/sigmod/BressanGFJHKLMPQSS97, author = {St{\'{e}}phane Bressan and Cheng Hian Goh and Kofi Fynn and Marta Jessica Jakobisiak and Karim Hussein and Henry B. Kon and Thomas Lee and Stuart E. Madnick and Tito Pena and Jessica Qu and Annie W. Shum and Michael D. Siegel}, editor = {Joan Peckham}, title = {The COntext INterchange Mediator Prototype}, booktitle = {{SIGMOD} 1997, Proceedings {ACM} {SIGMOD} International Conference on Management of Data, May 13-15, 1997, Tucson, Arizona, {USA}}, pages = {525--527}, publisher = {{ACM} Press}, year = {1997}, url = {https://doi.org/10.1145/253260.253389}, doi = {10.1145/253260.253389}, timestamp = {Mon, 14 Jun 2021 15:39:36 +0200}, biburl = {https://dblp.org/rec/conf/sigmod/BressanGFJHKLMPQSS97.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS96, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {Beyond Bandwidth-Mainframe Style Capacity Planning For Networks And Windows {NT}}, booktitle = {22nd International Computer Measurement Group Conference, December 10-13, 1996, San Diego, CA, USA, Proceedings}, pages = {479--485}, publisher = {Computer Measurement Group}, year = {1996}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1996/96INT443.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS96.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS95, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {{MASF} - Multivariate Adaptive Statistical Filtering}, booktitle = {21st International Computer Measurement Group Conference, December 4-8, 1995, Nashville, TN, USA, Proceedings}, pages = {1--10}, publisher = {Computer Measurement Group}, year = {1995}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1995/95INT089.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS95.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS94, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {Architecture and Performance of {S/390} Parallel Transaction Servers}, booktitle = {20st International Computer Measurement Group Conference, December 5-9, 1994, Orlando, FL, USA, Proceedings}, pages = {309--316}, publisher = {Computer Measurement Group}, year = {1994}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1994/94INT123.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS94.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS93, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {RAID, {CAID} and Virtual Disks: {I/O} Performance at the Crossroads}, booktitle = {19. International Computer Measurement Group Conference, San Diego, CA, USA, December 5-10, 1993}, publisher = {Computer Measurement Group}, year = {1993}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1993/93INT083.pdf}, timestamp = {Wed, 17 Jul 2019 13:21:13 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS93.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS92, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {{CPU} Contention in Logically Partitioned Systems}, booktitle = {18th International Computer Measurement Group Conference, December 7-11, 1992, Reno, Nevada, USA, Proceedings}, pages = {487--495}, publisher = {Computer Measurement Group}, year = {1992}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1992/92INT056.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS92.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS91, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {Leo F. Zimmerman and John P. Pilch and Linda J. Carroll and Mark Sorkin and Daniel Kaberon and Doug McBride and Frank M. Bereznay and Dale Doolittle and Joel Goldstein and Dave Thorn and Harry Zimmer and Ellen E. Robertson and Peggy De Rossett and Bernard Domanski and Philip Clark and Robert L. Morrison and Edgar A. Ortiz}, title = {Cached Controller Performance: Past, Present and Future}, booktitle = {17th International Computer Measurement Group Conference, Nashville, TN, USA, December 9-13, 1991, Proceedings}, pages = {760--771}, publisher = {Computer Measurement Group}, year = {1991}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1991/91INT088.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS91.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS90, author = {Jeffrey P. Buzen and Annie W. Shum}, title = {{I/O} Performance Trade-Offs and {MVS/ESA} Considerations}, booktitle = {16th International Computer Measurement Group Conference, December 10-14, 1990, Orlando, FL, USA, Proceedings}, pages = {695--702}, publisher = {Computer Measurement Group}, year = {1990}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1990/90INT079.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS90.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS89, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {George W. Dodson and J. William Mullen and Linda J. Carroll and Dave Parker and Carole Arruda Reed and Harry Zimmer and Carolyn Hanna and Doug McBride and Bob Miller and Dave Thorn and Ellen E. Robertson and Bob Bishop and Ellen M. Friedman and Chuck Hopf and Jerry L. Rosenberg and John P. Pilch}, title = {Modeling {PR/SM} and {MDF}}, booktitle = {15th International Computer Measurement Group Conference, Reno, Nevada, USA, December 11-15, 1989, Proceedings}, pages = {579--585}, publisher = {Computer Measurement Group}, year = {1989}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1989/89INT060.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS89.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS89a, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {George W. Dodson and J. William Mullen and Linda J. Carroll and Dave Parker and Carole Arruda Reed and Harry Zimmer and Carolyn Hanna and Doug McBride and Bob Miller and Dave Thorn and Ellen E. Robertson and Bob Bishop and Ellen M. Friedman and Chuck Hopf and Jerry L. Rosenberg and John P. Pilch}, title = {Model Calibration}, booktitle = {15th International Computer Measurement Group Conference, Reno, Nevada, USA, December 11-15, 1989, Proceedings}, pages = {808--811}, publisher = {Computer Measurement Group}, year = {1989}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1989/89INT082.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS89a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS88, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {Ian K. Roome and Gordon R. Stauffer and H. Pat Artis and Bernard Domanski and John Boelens and Roberta S. Terkowitz and Harry Zimmer and Sue Felix and Alan M. Sherkow and Jason G. Shane and Dottie Cunningham and Dave Parker}, title = {Considerations for Modeling Shared {DASD}}, booktitle = {14th International Computer Measurement Group Conference, Dallas, Texas, USA, December 12-16, 1988, Proceedings}, pages = {298--301}, publisher = {Computer Measurement Group}, year = {1988}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1988/88INT039.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS88.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenMS87, author = {Jeffrey P. Buzen and J. William Mullen and Annie W. Shum}, editor = {David Morley and Jason G. Shane and Sue Felix and Bernard Domanski and John Boelens and Gordon R. Stauffer and Roberta S. Terkowitz and Tom Scoumperdis and H. Pat Artis}, title = {Measurement and Analysis of Expanded Storage in {IBM} 3090-400 Systems}, booktitle = {13th International Computer Measurement Group Conference, Orlando, FL, USA, December 7-11, 1987, Proceedings}, pages = {246--251}, publisher = {Computer Measurement Group}, year = {1987}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1987/87INT034.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenMS87.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenMS87a, author = {Jeffrey P. Buzen and J. William Mullen and Annie W. Shum}, editor = {David Morley and Jason G. Shane and Sue Felix and Bernard Domanski and John Boelens and Gordon R. Stauffer and Roberta S. Terkowitz and Tom Scoumperdis and H. Pat Artis}, title = {Paging, Swapping and Expanded Storage}, booktitle = {13th International Computer Measurement Group Conference, Orlando, FL, USA, December 7-11, 1987, Proceedings}, pages = {929--935}, publisher = {Computer Measurement Group}, year = {1987}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1987/87INT132.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenMS87a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/sigmetrics/BuzenS87, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {Richard B. Bunt}, title = {A Unified Operational Treatment of {RPS} Reconnect Delays}, booktitle = {Proceedings of the 1987 {ACM} {SIGMETRICS} conference on Measurement and modeling of computer systems, Banff, Alberta, Canada, May 11-14, 1987}, pages = {78--92}, publisher = {{ACM}}, year = {1987}, url = {https://doi.org/10.1145/29903.29915}, doi = {10.1145/29903.29915}, timestamp = {Fri, 30 Jul 2021 16:13:31 +0200}, biburl = {https://dblp.org/rec/conf/sigmetrics/BuzenS87.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BolkerSA86, author = {Ethan D. Bolker and Annie W. Shum and Subhash C. Agrawal}, editor = {David Morley and Jason G. Shane and Sue Felix and Bernard Domanski and John Boelens and Gordon R. Stauffer and Roberta S. Terkowitz and Tom Scoumperdis and H. Pat Artis}, title = {Modeling Memory}, booktitle = {Twelfth International Computer Measurement Group Conference, Las Vegas, NV, USA, December 8-12, 1986, Proceedings}, pages = {733--737}, publisher = {Computer Measurement Group}, year = {1986}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1986/86INT107.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BolkerSA86.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS85, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {Donald R. Deese and H. Pat Artis and Bernard Domanski and John P. Pilch and Sue Felix and Sidney Finehirsh and Jason G. Shane and Gordon R. Stauffer}, title = {Analysis of Device Level Select in {IBM} 3380 Disks}, booktitle = {Eleventh International Computer Measurement Group Conference, Dallas, TX, USA, December 9-13, 1985, Proceedings}, pages = {154--160}, publisher = {Computer Measurement Group}, year = {1985}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1985/85INT018.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS85.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/BuzenS85a, author = {Jeffrey P. Buzen and Annie W. Shum}, editor = {Donald R. Deese and H. Pat Artis and Bernard Domanski and John P. Pilch and Sue Felix and Sidney Finehirsh and Jason G. Shane and Gordon R. Stauffer}, title = {Overview of {I/O} Architecture in the {IBM} 308X/3090}, booktitle = {Eleventh International Computer Measurement Group Conference, Dallas, TX, USA, December 9-13, 1985, Proceedings}, pages = {714--720}, publisher = {Computer Measurement Group}, year = {1985}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1985/85INT109.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/BuzenS85a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/cmg/GreenbergS84, author = {David S. Greenberg and Annie W. Shum}, editor = {Donald R. Deese and H. Pat Artis and Anneliese von Mayrhauser and Bernard Domanski and Sidney Finehirsh and Jason G. Shane and John Gaffney}, title = {Performance Analysis of {I/O} Subchannel Skews}, booktitle = {Tenth International Computer Measurement Group Conference, San Francisco, CA, USA, December 3-7, 1984, Proceedings}, pages = {189--194}, publisher = {Computer Measurement Group}, year = {1984}, url = {http://www.cmg.org/?s2member\_file\_download=/proceedings/1984/84INT025.pdf}, timestamp = {Wed, 17 Jul 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/cmg/GreenbergS84.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/sigmetrics/AgrawalBS84, author = {Subhash C. Agrawal and Jeffrey P. Buzen and Annie W. Shum}, editor = {Herbert D. Schwetman and James P. Bouhana and Ray Bryant}, title = {Response Time Preservation: {A} General Technique for Developing Approximate Algorithms for Queueing Networks}, booktitle = {Proceedings of the 1984 {ACM} {SIGMETRICS} conference on Measurement and modeling of computer systems, Cambridge, Massachusetts, USA, August 21-24, 1984}, pages = {63--77}, publisher = {{ACM}}, year = {1984}, url = {https://doi.org/10.1145/800264.809314}, doi = {10.1145/800264.809314}, timestamp = {Fri, 30 Jul 2021 16:13:32 +0200}, biburl = {https://dblp.org/rec/conf/sigmetrics/AgrawalBS84.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/cacm/LangerS82, author = {Arthur M. Langer and Annie W. Shum}, title = {The Distribution of Granule Accesses Made by Database Transactions}, journal = {Commun. {ACM}}, volume = {25}, number = {11}, pages = {831--832}, year = {1982}, url = {https://doi.org/10.1145/358690.358714}, doi = {10.1145/358690.358714}, timestamp = {Tue, 20 Aug 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/cacm/LangerS82.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/afips/BuzenGLLSSS78, author = {Jeffrey P. Buzen and Robert P. Goldberg and Arthur M. Langer and Elizabeth S. Lentz and Holger S. Schwenk and Deborah A. Sheetz and Annie W. Shum}, editor = {Sakti P. Ghosh and Leonard Y. Liu}, title = {{BEST/1} - Design of a tool for computer system capacity planning}, booktitle = {American Federation of Information Processing Societies: 1978 National Computer Conference, June 5-8, 1978, Anaheim, CA, {USA}}, series = {{AFIPS} Conference Proceedings}, volume = {47}, pages = {447--455}, publisher = {{AFIPS} Press}, year = {1978}, timestamp = {Tue, 18 Jan 2022 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/afips/BuzenGLLSSS78.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/performance/ShumB77, author = {Annie W. Shum and Jeffrey P. Buzen}, editor = {Heinz Beilner and Erol Gelenbe}, title = {A Method for Obtaining Approximate Solutions to Closed Queueing Networks with General Service Times}, booktitle = {Measuring, Modelling and Evaluating Computer Systems, Proceedings of the Third International Symposium, Bonn - Bad Godesberg, Germany, October 3-5, 1977}, pages = {201--220}, publisher = {North-Holland}, year = {1977}, timestamp = {Fri, 24 May 2002 07:42:32 +0200}, biburl = {https://dblp.org/rec/conf/performance/ShumB77.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@book{DBLP:books/garland/Shum76, author = {Annie W. Shum}, title = {Queueing Models for Computer Systems with General Service Time Distributions}, series = {Outstanding Dissertations in the Computer Sciences}, publisher = {Garland Publishing, New York}, year = {1976}, isbn = {0-8240-4404-5}, timestamp = {Fri, 24 May 2002 01:00:00 +0200}, biburl = {https://dblp.org/rec/books/garland/Shum76.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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