BibTeX records: Huaxia Rui

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@inproceedings{DBLP:conf/hicss/KeGSR24,
  author       = {Junyuan Ke and
                  Yang Gao and
                  Shujing Sun and
                  Huaxia Rui},
  editor       = {Tung X. Bui},
  title        = {She? The Role of Perceived Agent Gender in Social Media Customer Service},
  booktitle    = {57th Hawaii International Conference on System Sciences, {HICSS} 2024,
                  Hilton Hawaiian Village Waikiki Beach Resort, Hawaii, USA, January
                  3-6, 2024},
  pages        = {1796--1805},
  publisher    = {ScholarSpace},
  year         = {2024},
  url          = {https://hdl.handle.net/10125/106604},
  timestamp    = {Thu, 04 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/KeGSR24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/ChenRW23,
  author       = {Yanzhen Chen and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Tung X. Bui},
  title        = {Conversation Analytics: Can Machines Read between the Lines in Real-Time
                  Strategic Conversations?},
  booktitle    = {56th Hawaii International Conference on System Sciences, {HICSS} 2023,
                  Maui, Hawaii, USA, January 3-6, 2023},
  pages        = {1601--1610},
  publisher    = {ScholarSpace},
  year         = {2023},
  url          = {https://hdl.handle.net/10125/102830},
  timestamp    = {Thu, 16 Feb 2023 16:52:47 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/ChenRW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2312-04180,
  author       = {Dandan Qiao and
                  Huaxia Rui and
                  Qian Xiong},
  title        = {{AI} and Jobs: Has the Inflection Point Arrived? Evidence from an
                  Online Labor Platform},
  journal      = {CoRR},
  volume       = {abs/2312.04180},
  year         = {2023},
  url          = {https://doi.org/10.48550/arXiv.2312.04180},
  doi          = {10.48550/ARXIV.2312.04180},
  eprinttype    = {arXiv},
  eprint       = {2312.04180},
  timestamp    = {Mon, 01 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2312-04180.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/GunarathneRS22,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Abraham Seidmann},
  title        = {Racial Bias in Customer Service: Evidence from Twitter},
  journal      = {Inf. Syst. Res.},
  volume       = {33},
  number       = {1},
  pages        = {43--54},
  year         = {2022},
  url          = {https://doi.org/10.1287/isre.2021.1058},
  doi          = {10.1287/ISRE.2021.1058},
  timestamp    = {Thu, 25 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isr/GunarathneRS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/GaoDR22,
  author       = {Yang Gao and
                  Wenjing Duan and
                  Huaxia Rui},
  title        = {Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical
                  Industry},
  journal      = {Inf. Syst. Res.},
  volume       = {33},
  number       = {3},
  pages        = {954--977},
  year         = {2022},
  url          = {https://doi.org/10.1287/isre.2021.1092},
  doi          = {10.1287/ISRE.2021.1092},
  timestamp    = {Tue, 31 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/GaoDR22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/GaoRS22,
  author       = {Yang Gao and
                  Huaxia Rui and
                  Shujing Sun},
  title        = {The Power of Identity Cues in Text-Based Customer Service: Evidence
                  from Twitter},
  journal      = {{MIS} Q.},
  volume       = {47},
  number       = {3},
  pages        = {983--1014},
  year         = {2022},
  url          = {https://doi.org/10.25300/misq/2022/17366},
  doi          = {10.25300/MISQ/2022/17366},
  timestamp    = {Fri, 27 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/misq/GaoRS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jmis/SunGR21,
  author       = {Shujing Sun and
                  Yang Gao and
                  Huaxia Rui},
  title        = {Does Active Service Intervention Drive More Complaints on Social Media?
                  The Roles of Service Quality and Awareness},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {38},
  number       = {3},
  pages        = {579--611},
  year         = {2021},
  url          = {https://doi.org/10.1080/07421222.2021.1958548},
  doi          = {10.1080/07421222.2021.1958548},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jmis/SunGR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/ChenRW21,
  author       = {Yanzhen Chen and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Tweet to the Top? Social Media Personal Branding and Career Outcomes},
  journal      = {{MIS} Q.},
  volume       = {45},
  number       = {2},
  year         = {2021},
  url          = {https://doi.org/10.25300/misq/2021/14617},
  doi          = {10.25300/MISQ/2021/14617},
  timestamp    = {Thu, 30 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/misq/ChenRW21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GaoRS21,
  author       = {Yang Gao and
                  Huaxia Rui and
                  Shujing Sun},
  title        = {The Value of Humanization in Customer Service},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/71293},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GaoRS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SunGR21,
  author       = {Shujing Sun and
                  Yang Gao and
                  Huaxia Rui},
  title        = {Chronic Complainers or Increased Awareness? The Dynamics of Social
                  Media Customer Service},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/71405},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SunGR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/GaoDR21,
  author       = {Yang Gao and
                  Wenjing Duan and
                  Huaxia Rui},
  editor       = {Joe S. Valacich and
                  Anitesh Barua and
                  Ryan T. Wright and
                  Atreyi Kankanhalli and
                  Xitong Li and
                  Shaila Miranda},
  title        = {Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical
                  Industry},
  booktitle    = {Proceedings of the 42nd International Conference on Information Systems,
                  {ICIS} 2021, Building Sustainability and Resilience with {IS:} {A}
                  Call for Action, Austin, TX, USA, December 12-15, 2021},
  publisher    = {Association for Information Systems},
  year         = {2021},
  url          = {https://aisel.aisnet.org/icis2021/social\_media/social\_media/2},
  timestamp    = {Sun, 16 Apr 2023 13:39:53 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/GaoDR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/SunLR20,
  author       = {Shujing Sun and
                  Susan Feng Lu and
                  Huaxia Rui},
  title        = {Does Telemedicine Reduce Emergency Room Congestion? Evidence from
                  New York State},
  journal      = {Inf. Syst. Res.},
  volume       = {31},
  number       = {3},
  pages        = {972--986},
  year         = {2020},
  url          = {https://doi.org/10.1287/isre.2020.0926},
  doi          = {10.1287/ISRE.2020.0926},
  timestamp    = {Tue, 06 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isr/SunLR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/SunGR20,
  author       = {Shujing Sun and
                  Yang Gao and
                  Huaxia Rui},
  editor       = {Joey F. George and
                  Souren Paul and
                  Rahul De' and
                  Elena Karahanna and
                  Suprateek Sarker and
                  Gal Oestreicher{-}Singer},
  title        = {Business Practice of Social Media - Platform and Customer Service
                  Adoption},
  booktitle    = {Proceedings of the 41st International Conference on Information Systems,
                  {ICIS} 2020, Making Digital Inclusive: Blending the Locak and the
                  Global, Hyderabad, India, December 13-16, 2020},
  publisher    = {Association for Information Systems},
  year         = {2020},
  url          = {https://aisel.aisnet.org/icis2020/implement\_adopt/implement\_adopt/12},
  timestamp    = {Tue, 06 Apr 2021 14:35:57 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/SunGR20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/QiuRW19,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Optimal Auction Design for Wi-Fi Procurement},
  journal      = {Inf. Syst. Res.},
  volume       = {30},
  number       = {1},
  pages        = {1--14},
  year         = {2019},
  url          = {https://doi.org/10.1287/isre.2017.0742},
  doi          = {10.1287/ISRE.2017.0742},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/QiuRW19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/LeeRW19,
  author       = {Shun{-}Yang Lee and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Is Best Answer Really the Best Answer? The Politeness Bias},
  journal      = {{MIS} Q.},
  volume       = {43},
  number       = {2},
  year         = {2019},
  url          = {https://doi.org/10.25300/misq/2019/14160},
  doi          = {10.25300/MISQ/2019/14160},
  timestamp    = {Thu, 30 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/misq/LeeRW19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GunarathneRS19,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Abraham Seidmann},
  editor       = {Tung Bui},
  title        = {Racial Discrimination in Social Media Customer Service: Evidence from
                  a Popular Microblogging Platform},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60116},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GunarathneRS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/HeLR19,
  author       = {Shu He and
                  Shun{-}Yang Lee and
                  Huaxia Rui},
  editor       = {Tung Bui},
  title        = {Open Voice or Private Message? The Hidden Tug-of-War on Social Media
                  Customer Service},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60098},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/HeLR19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SunLR19,
  author       = {Shujing Sun and
                  Susan Feng Lu and
                  Huaxia Rui},
  editor       = {Tung Bui},
  title        = {Does Telemedicine Reduce {ED} Congestion? Evidence from New York State},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60117},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SunLR19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/WuSR19,
  author       = {Tong Wu and
                  Abraham Seidmann and
                  Huaxia Rui},
  editor       = {Tung Bui},
  title        = {Organic Advertising? The Effect of Featured Review on Consumer Rating},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60114},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/WuSR19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isr/HeRW18,
  author       = {Shu He and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Social Media Strategies in Product-Harm Crises},
  journal      = {Inf. Syst. Res.},
  volume       = {29},
  number       = {2},
  pages        = {362--380},
  year         = {2018},
  url          = {https://doi.org/10.1287/isre.2017.0707},
  doi          = {10.1287/ISRE.2017.0707},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isr/HeRW18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/mansci/LuRS18,
  author       = {Susan Feng Lu and
                  Huaxia Rui and
                  Abraham Seidmann},
  title        = {Does Technology Substitute for Nurses? Staffing Decisions in Nursing
                  Homes},
  journal      = {Manag. Sci.},
  volume       = {64},
  number       = {4},
  pages        = {1842--1859},
  year         = {2018},
  url          = {https://doi.org/10.1287/mnsc.2016.2695},
  doi          = {10.1287/MNSC.2016.2695},
  timestamp    = {Tue, 30 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/mansci/LuRS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/mansci/LuR18,
  author       = {Susan Feng Lu and
                  Huaxia Rui},
  title        = {Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons
                  in Florida},
  journal      = {Manag. Sci.},
  volume       = {64},
  number       = {6},
  pages        = {2557--2573},
  year         = {2018},
  url          = {https://doi.org/10.1287/mnsc.2017.2741},
  doi          = {10.1287/MNSC.2017.2741},
  timestamp    = {Tue, 30 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/mansci/LuR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/GunarathneRS18,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Abraham Seidmann},
  title        = {When Social Media Delivers Customer Service: Differential Customer
                  Treatment in the Airline Industry},
  journal      = {{MIS} Q.},
  volume       = {42},
  number       = {2},
  year         = {2018},
  url          = {https://doi.org/10.25300/misq/2018/14290},
  doi          = {10.25300/MISQ/2018/14290},
  timestamp    = {Thu, 30 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/misq/GunarathneRS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/GunarathneRS18,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Abraham Seidmann},
  editor       = {Jan Pries{-}Heje and
                  Sudha Ram and
                  Michael Rosemann},
  title        = {Racial Bias in Social Media Customer Service: Evidence from Twitter},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Bridging the Internet of People, Data, and Things, {ICIS} 2018,
                  San Francisco, CA, USA, December 13-16, 2018},
  publisher    = {Association for Information Systems},
  year         = {2018},
  url          = {https://aisel.aisnet.org/icis2018/social/Presentations/14},
  timestamp    = {Tue, 22 Jan 2019 10:41:07 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/GunarathneRS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/SunLR18,
  author       = {Shujing Sun and
                  Susan Feng Lu and
                  Huaxia Rui},
  editor       = {Jan Pries{-}Heje and
                  Sudha Ram and
                  Michael Rosemann},
  title        = {Does Telemedicine Improve Operational Efficiency? Evidence from New
                  York Emergency Departments},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Bridging the Internet of People, Data, and Things, {ICIS} 2018,
                  San Francisco, CA, USA, December 13-16, 2018},
  publisher    = {Association for Information Systems},
  year         = {2018},
  url          = {https://aisel.aisnet.org/icis2018/healthcare/Presentations/14},
  timestamp    = {Mon, 03 Dec 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/SunLR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jmis/GunarathneRS17,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Abraham Seidmann},
  title        = {Whose and What Social Media Complaints Have Happier Resolutions? Evidence
                  from Twitter},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {34},
  number       = {2},
  pages        = {314--340},
  year         = {2017},
  url          = {https://doi.org/10.1080/07421222.2017.1334465},
  doi          = {10.1080/07421222.2017.1334465},
  timestamp    = {Fri, 10 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jmis/GunarathneRS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GunarathneRS17,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Avi Seidmann},
  editor       = {Tung Bui},
  title        = {What Drives Successful Complaint Resolutions on Social Media?: Evidence
                  from the Airline Industry},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1--10},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41781},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GunarathneRS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SunR17,
  author       = {Shujing Sun and
                  Huaxia Rui},
  editor       = {Tung Bui},
  title        = {Link Formation on Twitter: The Role of Achieved Status and Value Homophily},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1--10},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41839},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SunR17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/ChenRW16,
  author       = {Yanzhen Chen and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {P{\"{a}}r J. {\AA}gerfalk and
                  Natalia Levina and
                  Sia Siew Kien},
  title        = {Does Reputation Management on Social Media Boost Career? Evidence
                  from the Market for Executives},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Digital Innovation at the Crossroads, {ICIS} 2016, Dublin, Ireland,
                  December 11-14, 2016},
  publisher    = {Association for Information Systems},
  year         = {2016},
  url          = {http://aisel.aisnet.org/icis2016/Economics/Presentations/10},
  timestamp    = {Tue, 23 May 2017 13:25:25 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/ChenRW16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/LuR15,
  author       = {Susan Feng Lu and
                  Huaxia Rui},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons
                  in Florida},
  booktitle    = {48th Hawaii International Conference on System Sciences, {HICSS} 2015,
                  Kauai, Hawaii, USA, January 5-8, 2015},
  pages        = {2876--2885},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/HICSS.2015.348},
  doi          = {10.1109/HICSS.2015.348},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/LuR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GunarathneRS15,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Avi Seidmann},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Customer Service on Social Media: The Effect of Customer Popularity
                  and Sentiment on Airline Response},
  booktitle    = {48th Hawaii International Conference on System Sciences, {HICSS} 2015,
                  Kauai, Hawaii, USA, January 5-8, 2015},
  pages        = {3288--3297},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/HICSS.2015.397},
  doi          = {10.1109/HICSS.2015.397},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/GunarathneRS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/QiuRW15,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {When Cellular Capacity Meets WiFi Hotspots: {A} Smart Auction System
                  for Mobile Data Offloading},
  booktitle    = {48th Hawaii International Conference on System Sciences, {HICSS} 2015,
                  Kauai, Hawaii, USA, January 5-8, 2015},
  pages        = {4898--4907},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/HICSS.2015.581},
  doi          = {10.1109/HICSS.2015.581},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/QiuRW15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/HeRW15,
  author       = {Shu He and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Traci A. Carte and
                  Armin Heinzl and
                  Cathy Urquhart},
  title        = {Social Media Strategies in Product Harm Crises},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Exploring the Information Frontier, {ICIS} 2015, Fort Worth, Texas,
                  USA, December 13-16, 2015},
  publisher    = {Association for Information Systems},
  year         = {2015},
  url          = {http://aisel.aisnet.org/icis2015/proceedings/SocialMedia/27},
  timestamp    = {Wed, 09 Oct 2019 12:51:34 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/HeRW15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/LeeRW15,
  author       = {Shun{-}Yang Lee and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Traci A. Carte and
                  Armin Heinzl and
                  Cathy Urquhart},
  title        = {Content Quality Assessment through Context-Free Linguistic Features:
                  Application to Community-Based Question Answering Platforms},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Exploring the Information Frontier, {ICIS} 2015, Fort Worth, Texas,
                  USA, December 13-16, 2015},
  publisher    = {Association for Information Systems},
  year         = {2015},
  url          = {http://aisel.aisnet.org/icis2015/proceedings/ConferenceTheme/6},
  timestamp    = {Sun, 13 Dec 2015 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/LeeRW15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/web/ChenRW15,
  author       = {Yanzhen Chen and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Vijayan Sugumaran and
                  Victoria Y. Yoon and
                  Michael J. Shaw},
  title        = {Does Self-promotion on Social Media Boost Career? Evidence from the
                  Market for Executives},
  booktitle    = {E-Life: Web-Enabled Convergence of Commerce, Work, and Social Life
                  - 15th Workshop on e-Business, {WEB} 2015, Fort Worth, Texas, USA,
                  December 12, 2015, Revised Selected Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {258},
  pages        = {83--96},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-45408-5\_8},
  doi          = {10.1007/978-3-319-45408-5\_8},
  timestamp    = {Wed, 17 May 2017 14:24:51 +0200},
  biburl       = {https://dblp.org/rec/conf/web/ChenRW15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jmis/QiuRW14,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Effects of Social Networks on Prediction Markets: Examination in a
                  Controlled Experiment},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {30},
  number       = {4},
  pages        = {235--268},
  year         = {2014},
  url          = {https://doi.org/10.2753/mis0742-1222300409},
  doi          = {10.2753/MIS0742-1222300409},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jmis/QiuRW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jmis/QiuRW14a,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {The Impact of Social Network Structures on Prediction Market Accuracy
                  in the Presence of Insider Information},
  journal      = {J. Manag. Inf. Syst.},
  volume       = {31},
  number       = {1},
  pages        = {145--172},
  year         = {2014},
  url          = {https://doi.org/10.2753/mis0742-1222310107},
  doi          = {10.2753/MIS0742-1222310107},
  timestamp    = {Thu, 23 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jmis/QiuRW14a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/misq/ShiRW14,
  author       = {Zhan Shi and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Content Sharing in a Social Broadcasting Environment: Evidence from
                  Twitter},
  journal      = {{MIS} Q.},
  volume       = {38},
  number       = {1},
  pages        = {123--142},
  year         = {2014},
  url          = {https://doi.org/10.25300/misq/2014/38.1.06},
  doi          = {10.25300/MISQ/2014/38.1.06},
  timestamp    = {Thu, 30 Nov 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/misq/ShiRW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/GunarathneRS14,
  author       = {Priyanga Gunarathne and
                  Huaxia Rui and
                  Avi Seidmann},
  editor       = {Michael D. Myers and
                  Detmar W. Straub},
  title        = {Customer Service on Social Media: The Effect of Customer Popularity
                  and Sentiment on Airline Response},
  booktitle    = {Proceedings of the International Conference on Information Systems
                  - Building a Better World through Information Systems, {ICIS} 2014,
                  Auckland, New Zealand, December 14-17, 2014},
  publisher    = {Association for Information Systems},
  year         = {2014},
  url          = {http://aisel.aisnet.org/icis2014/proceedings/SocialMedia/9},
  timestamp    = {Tue, 24 Mar 2015 08:43:46 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/GunarathneRS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dss/RuiLW13,
  author       = {Huaxia Rui and
                  Yizao Liu and
                  Andrew B. Whinston},
  title        = {Whose and what chatter matters? The effect of tweets on movie sales},
  journal      = {Decis. Support Syst.},
  volume       = {55},
  number       = {4},
  pages        = {863--870},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.dss.2012.12.022},
  doi          = {10.1016/J.DSS.2012.12.022},
  timestamp    = {Thu, 20 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/RuiLW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dss/QiuRW13,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Social network-embedded prediction markets: The effects of information
                  acquisition and communication on predictions},
  journal      = {Decis. Support Syst.},
  volume       = {55},
  number       = {4},
  pages        = {978--987},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.dss.2013.01.007},
  doi          = {10.1016/J.DSS.2013.01.007},
  timestamp    = {Thu, 20 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/QiuRW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/QiuRW13,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Information Exchange in Prediction Markets: Do Social Networks Promote
                  Forecast Efficiency?},
  booktitle    = {46th Hawaii International Conference on System Sciences, {HICSS} 2013,
                  Wailea, HI, USA, January 7-10, 2013},
  pages        = {3982--3991},
  publisher    = {{IEEE} Computer Society},
  year         = {2013},
  url          = {https://doi.org/10.1109/HICSS.2013.269},
  doi          = {10.1109/HICSS.2013.269},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/QiuRW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/QiuRW13,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Richard L. Baskerville and
                  Michael Chau},
  title        = {Hotspot Economics: Procurement of Third-Party WiFi Capacity for Mobile
                  Data Offloading},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2013, Milano, Italy, December 15-18, 2013},
  publisher    = {Association for Information Systems},
  year         = {2013},
  url          = {http://aisel.aisnet.org/icis2013/proceedings/EconomicsOfIS/5},
  timestamp    = {Wed, 30 Oct 2019 17:01:36 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/QiuRW13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isem/RuiW12,
  author       = {Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Information or attention? An empirical study of user contribution
                  on Twitter},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {10},
  number       = {3},
  pages        = {309--324},
  year         = {2012},
  url          = {https://doi.org/10.1007/s10257-011-0164-6},
  doi          = {10.1007/S10257-011-0164-6},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/RuiW12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/QiuWR12,
  author       = {Liangfei Qiu and
                  Andrew B. Whinston and
                  Huaxia Rui},
  title        = {Information Exchange in Prediction Markets: How Social Networks Promote
                  Forecast Efficiency},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2012, Orlando, Florida, USA, December 16-19, 2012},
  publisher    = {Association for Information Systems},
  year         = {2012},
  url          = {http://aisel.aisnet.org/icis2012/proceedings/EconomicsValue/3},
  timestamp    = {Tue, 29 Jan 2013 19:04:31 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/QiuWR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tmis/RuiW11,
  author       = {Huaxia Rui and
                  Andrew B. Whinston},
  title        = {Designing a social-broadcasting-based business intelligence system},
  journal      = {{ACM} Trans. Manag. Inf. Syst.},
  volume       = {2},
  number       = {4},
  pages        = {22:1--22:19},
  year         = {2011},
  url          = {https://doi.org/10.1145/2070710.2070713},
  doi          = {10.1145/2070710.2070713},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tmis/RuiW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/QiuRW11,
  author       = {Liangfei Qiu and
                  Huaxia Rui and
                  Andrew B. Whinston},
  editor       = {Dennis F. Galletta and
                  Ting{-}Peng Liang},
  title        = {A Twitter-Based Prediction Market: Social Network Approach},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2011, Shanghai, China, December 4-7, 2011},
  publisher    = {Association for Information Systems},
  year         = {2011},
  url          = {http://aisel.aisnet.org/icis2011/proceedings/economicvalueIS/5},
  timestamp    = {Mon, 16 Jan 2012 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/QiuRW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/RuiLW10,
  author       = {Huaxia Rui and
                  Yizao Liu and
                  Andrew B. Whinston},
  editor       = {Rajiv Sabherwal and
                  Mary Sumner},
  title        = {Chatter Matters: How Twitter Can Open the Black Box of Online Word-of-Mouth},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2010, Saint Louis, Missouri, USA, December 12-15, 2010},
  pages        = {204},
  publisher    = {Association for Information Systems},
  year         = {2010},
  url          = {http://aisel.aisnet.org/icis2010\_submissions/204},
  timestamp    = {Tue, 27 Dec 2011 13:06:10 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/RuiLW10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icns/QiuRZ06,
  author       = {Shengke Qiu and
                  Huaxia Rui and
                  Le Zhang},
  title        = {No-reference Perceptual Quality Assessment for Streaming Video Based
                  on Simple End-to-end Network Measures},
  booktitle    = {2006 International Conference on Networking and Services {(ICNS} 2006),
                  16-21 July 2006, Silicon Valley, California, {USA}},
  pages        = {53},
  publisher    = {{IEEE} Computer Society},
  year         = {2006},
  url          = {https://doi.org/10.1109/ICNS.2006.78},
  doi          = {10.1109/ICNS.2006.78},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icns/QiuRZ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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