BibTeX records: Morten Hertzum

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@article{DBLP:journals/ijmms/GyldenkaerneHHM24,
  author       = {Christopher H. Gyldenkaerne and
                  Jens Ulrik Hansen and
                  Morten Hertzum and
                  Troels M{\o}nsted},
  title        = {Innovation tactics for implementing an {ML} application in healthcare:
                  {A} long and winding road},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {181},
  pages        = {103162},
  year         = {2024},
  url          = {https://doi.org/10.1016/j.ijhcs.2023.103162},
  doi          = {10.1016/J.IJHCS.2023.103162},
  timestamp    = {Fri, 08 Mar 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/GyldenkaerneHHM24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/HertzumCCBHHALS23,
  author       = {Morten Hertzum and
                  Torkil Clemmensen and
                  Pedro F. Campos and
                  Barbara Rita Barricelli and
                  Carl Emil Derby Hansen and
                  Linnea Krista Herb{\ae}k and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Arminda Guerra Lopes and
                  Parisa Saadati},
  title        = {A {SWOT} Analysis of Pilot Implementation},
  journal      = {Interactions},
  volume       = {30},
  number       = {1},
  pages        = {36--41},
  year         = {2023},
  url          = {https://doi.org/10.1145/3572770},
  doi          = {10.1145/3572770},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/interactions/HertzumCCBHHALS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/Hertzum23,
  author       = {Morten Hertzum},
  title        = {Information seeking by experimentation: Trying something out to discover
                  what happens},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {74},
  number       = {4},
  pages        = {383--387},
  year         = {2023},
  url          = {https://doi.org/10.1002/asi.24740},
  doi          = {10.1002/ASI.24740},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/Hertzum23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/HertzumH23,
  author       = {Morten Hertzum and
                  Kasper Hornb{\ae}k},
  title        = {Frustration: Still a Common User Experience},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {30},
  number       = {3},
  pages        = {42:1--42:26},
  year         = {2023},
  url          = {https://doi.org/10.1145/3582432},
  doi          = {10.1145/3582432},
  timestamp    = {Fri, 21 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tochi/HertzumH23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cshi/EllingsenHAM23,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum and
                  Kirsti Sarheim Anthun and
                  Line Melby},
  editor       = {Adeola Bamgboje{-}Ayodele and
                  Mirela Prgomet and
                  Craig E. Kuziemsky and
                  Peter L. Elkin and
                  Christian N{\o}hr},
  title        = {Configuring Secretarial Workflows in the Epic {EHR} Suite},
  booktitle    = {Context Sensitive Health Informatics and the Pandemic Boost - All
                  Systems Go! Proceedings of {CSHI} 2023, Sydney, NSW, Australia, 5
                  - 6 July 2023},
  series       = {Studies in Health Technology and Informatics},
  volume       = {304},
  pages        = {47--51},
  publisher    = {{IOS} Press},
  year         = {2023},
  url          = {https://doi.org/10.3233/SHTI230367},
  doi          = {10.3233/SHTI230367},
  timestamp    = {Fri, 07 Jul 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cshi/EllingsenHAM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/BouzekriBCHM23,
  author       = {Elodie Bouzekri and
                  Barbara Rita Barricelli and
                  Torkil Clemmensen and
                  Morten Hertzum and
                  Masood Masoodian},
  editor       = {Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Marta Krist{\'{\i}}n L{\'{a}}rusd{\'{o}}ttir and
                  Helen Petrie and
                  Antonio Piccinno and
                  Marco Winckler},
  title        = {Sustainable Human-Work Interaction Designs},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2023 - 19th {IFIP} {TC13}
                  International Conference, York, UK, August 28 - September 1, 2023,
                  Proceedings, Part {IV}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14145},
  pages        = {674--679},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-42293-5\_92},
  doi          = {10.1007/978-3-031-42293-5\_92},
  timestamp    = {Sat, 21 Oct 2023 10:46:28 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/BouzekriBCHM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/medinfo/EllingsenHSW23,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum and
                  Gro{-}Hilde Severinsen and
                  Rolf Wynn},
  editor       = {Jen Bichel{-}Findlay and
                  Paula Otero and
                  Philip Scott and
                  Elaine Huesing},
  title        = {Medication Reconciliation as Repair Work},
  booktitle    = {{MEDINFO} 2023 - The Future Is Accessible - Proceedings of the 19th
                  World Congress on Medical and Health Informatics, Sydney, NSW, Australia,
                  8-12 July 2023},
  series       = {Studies in Health Technology and Informatics},
  volume       = {310},
  pages        = {104--108},
  publisher    = {{IOS} Press},
  year         = {2023},
  url          = {https://doi.org/10.3233/SHTI230936},
  doi          = {10.3233/SHTI230936},
  timestamp    = {Sat, 10 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/medinfo/EllingsenHSW23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mie/HertzumY23,
  author       = {Morten Hertzum and
                  Mika Yasuoka},
  editor       = {Maria H{\"{a}}gglund and
                  Madeleine Blusi and
                  Stefano Bonacina and
                  Lina Nilsson and
                  Inge Cort Madsen and
                  Sylvia Pelayo and
                  Anne Moen and
                  Arriel Benis and
                  Lars Lindsk{\"{o}}ld and
                  Parisis Gallos},
  title        = {Me-to-We Design: {A} Blueprint for Enriching Welfare Technologies},
  booktitle    = {Caring is Sharing - Exploiting the Value in Data for Health and Innovation
                  - Proceedings of {MIE} 2023, Gothenburg, Sweden, 22 - 25 May 2023},
  series       = {Studies in Health Technology and Informatics},
  volume       = {302},
  pages        = {621--625},
  publisher    = {{IOS} Press},
  year         = {2023},
  url          = {https://doi.org/10.3233/SHTI230223},
  doi          = {10.3233/SHTI230223},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/mie/HertzumY23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/Hertzum22,
  author       = {Morten Hertzum},
  title        = {Associations among workload dimensions, performance, and situational
                  characteristics: a meta-analytic review of the Task Load Index},
  journal      = {Behav. Inf. Technol.},
  volume       = {41},
  number       = {16},
  pages        = {3506--3518},
  year         = {2022},
  url          = {https://doi.org/10.1080/0144929x.2021.2000642},
  doi          = {10.1080/0144929X.2021.2000642},
  timestamp    = {Sun, 15 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/Hertzum22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cscw/EllingsenHM22,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum and
                  Line Melby},
  title        = {The Tension between National and Local Concerns in Preparing for Large-Scale
                  Generic Systems in Healthcare},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {31},
  number       = {3},
  pages        = {411--441},
  year         = {2022},
  url          = {https://doi.org/10.1007/s10606-022-09424-9},
  doi          = {10.1007/S10606-022-09424-9},
  timestamp    = {Mon, 24 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/EllingsenHM22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmi/HertzumEC22,
  author       = {Morten Hertzum and
                  Gunnar Ellingsen and
                  {\AA}sa Cajander},
  title        = {Implementing Large-Scale Electronic Health Records: Experiences from
                  implementations of Epic in Denmark and Finland},
  journal      = {Int. J. Medical Informatics},
  volume       = {167},
  pages        = {104868},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.ijmedinf.2022.104868},
  doi          = {10.1016/J.IJMEDINF.2022.104868},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmi/HertzumEC22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Hertzum22,
  author       = {Morten Hertzum},
  title        = {How do journalists seek information from sources? {A} systematic review},
  journal      = {Inf. Process. Manag.},
  volume       = {59},
  number       = {6},
  pages        = {103087},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.ipm.2022.103087},
  doi          = {10.1016/J.IPM.2022.103087},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Hertzum22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/Hertzum22,
  author       = {Morten Hertzum},
  title        = {Citizens' information behavior in relation to electronic-government
                  services: a systematic review},
  journal      = {J. Documentation},
  volume       = {78},
  number       = {6},
  pages        = {1437--1456},
  year         = {2022},
  url          = {https://doi.org/10.1108/JD-10-2021-0212},
  doi          = {10.1108/JD-10-2021-0212},
  timestamp    = {Tue, 18 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/Hertzum22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sjis/SimonsenH22,
  author       = {Jesper Simonsen and
                  Morten Hertzum},
  title        = {Effects-Driven {IT} Improvement: Pursuing local post-implementation
                  opportunities},
  journal      = {Scand. J. Inf. Syst.},
  volume       = {34},
  number       = {1},
  pages        = {2},
  year         = {2022},
  url          = {https://aisel.aisnet.org/sjis/vol34/iss1/2},
  timestamp    = {Mon, 11 Jul 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sjis/SimonsenH22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icimth/EllingsenHCW22,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum and
                  Bente Christensen and
                  Rolf Wynn},
  editor       = {John Mantas and
                  Parisis Gallos and
                  Emmanouil Zoulias and
                  Arie Hasman and
                  Mowafa S. Househ and
                  Marianna Diomidous and
                  Joseph Liaskos and
                  Martha Charalampidou},
  title        = {Large-Scale {EHR} Suites and Path-Dependence},
  booktitle    = {Advances in Informatics, Management and Technology in Healthcare,
                  {ICIMTH} 2022, 20th International Conference on Informatics, Management,
                  and Technology in Healthcare, Virtual Event / Athens, Greece, 1-3
                  July 2022},
  series       = {Studies in Health Technology and Informatics},
  volume       = {295},
  pages        = {372--375},
  publisher    = {{IOS} Press},
  year         = {2022},
  url          = {https://doi.org/10.3233/SHTI220742},
  doi          = {10.3233/SHTI220742},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icimth/EllingsenHCW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mie/EllingsenHCW22,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum and
                  Bente Christensen and
                  Rolf Wynn},
  editor       = {Brigitte S{\'{e}}roussi and
                  Patrick Weber and
                  Ferdinand Dhombres and
                  Cyril Grouin and
                  Jan{-}David Liebe and
                  Sylvia Pelayo and
                  Andrea Pinna and
                  Bastien Rance and
                  Lucia Sacchi and
                  Adrien Ugon and
                  Arriel Benis and
                  Parisis Gallos},
  title        = {National Integration Components Challenge the Epic Implementation
                  in Central Norway},
  booktitle    = {Challenges of Trustable {AI} and Added-Value on Health - Proceedings
                  of {MIE} 2022, Medical Informatics Europe, Nice, France, May 27-30,
                  2022},
  series       = {Studies in Health Technology and Informatics},
  volume       = {294},
  pages        = {500--504},
  publisher    = {{IOS} Press},
  year         = {2022},
  url          = {https://doi.org/10.3233/SHTI220509},
  doi          = {10.3233/SHTI220509},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/mie/EllingsenHCW22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/interact/2021w,
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Marta L{\'{a}}rusd{\'{o}}ttir and
                  Lucio Davide Spano and
                  Jos{\'{e}} Creissac Campos and
                  Morten Hertzum and
                  Tilo Mentler and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Lara S. G. Piccolo and
                  Stefan Sauer and
                  Gerrit C. van der Veer},
  title        = {Sense, Feel, Design - {INTERACT} 2021 {IFIP} {TC} 13 Workshops, Bari,
                  Italy, August 30 - September 3, 2021, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {13198},
  publisher    = {Springer},
  year         = {2022},
  url          = {https://doi.org/10.1007/978-3-030-98388-8},
  doi          = {10.1007/978-3-030-98388-8},
  isbn         = {978-3-030-98387-1},
  timestamp    = {Wed, 23 Mar 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/interact/2021w.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:series/synthesis/2021Hertzum,
  author       = {Morten Hertzum},
  title        = {Organizational Implementation: The Design in Use of Information Systems},
  series       = {Synthesis Lectures on Human-Centered Informatics},
  publisher    = {Morgan {\&} Claypool Publishers},
  year         = {2021},
  url          = {https://doi.org/10.2200/S01081ED1V01Y202103HCI049},
  doi          = {10.2200/S01081ED1V01Y202103HCI049},
  isbn         = {978-3-031-01104-7},
  timestamp    = {Thu, 26 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/series/synthesis/2021Hertzum.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aci/Hertzum21,
  author       = {Morten Hertzum},
  title        = {Electronic Health Records in Danish Home Care and Nursing Homes: Inadequate
                  Documentation of Care, Medication, and Consent},
  journal      = {Appl. Clin. Inform.},
  volume       = {12},
  number       = {01},
  pages        = {27--33},
  year         = {2021},
  url          = {https://doi.org/10.1055/s-0040-1721013},
  doi          = {10.1055/S-0040-1721013},
  timestamp    = {Fri, 04 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aci/Hertzum21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hij/HertzumEM21,
  author       = {Morten Hertzum and
                  Gunnar Ellingsen and
                  Line Melby},
  title        = {Drivers of expectations: Why are Norwegian general practitioners skeptical
                  of a prospective electronic health record?},
  journal      = {Health Informatics J.},
  volume       = {27},
  number       = {1},
  pages        = {146045822098729},
  year         = {2021},
  url          = {https://doi.org/10.1177/1460458220987298},
  doi          = {10.1177/1460458220987298},
  timestamp    = {Sun, 16 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hij/HertzumEM21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/EinarssonH21,
  author       = {{\'{A}}rni M{\'{a}}r Einarsson and
                  Morten Hertzum},
  title        = {How do makers obtain information for their makerspace projects?},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {72},
  number       = {12},
  pages        = {1528--1544},
  year         = {2021},
  url          = {https://doi.org/10.1002/asi.24528},
  doi          = {10.1002/ASI.24528},
  timestamp    = {Sat, 25 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/EinarssonH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cshi/EllingsenCH21,
  author       = {Gunnar Ellingsen and
                  Bente Christensen and
                  Morten Hertzum},
  editor       = {Romaric Marcilly and
                  Linda W. P. Dusseljee{-}Peute and
                  Craig E. Kuziemsky and
                  Xinxin (Katie) Zhu and
                  Peter L. Elkin and
                  Christian N{\o}hr},
  title        = {Persuasion Tactics in the Implementation of Large-Scale {EHR} Suites
                  in Public Healthcare},
  booktitle    = {Context Sensitive Health Informatics: The Role of Informatics in Global
                  Pandemics, Proceedings of {CSHI} 2021, Virtual Event, 15 - 16 November
                  2021},
  series       = {Studies in Health Technology and Informatics},
  volume       = {286},
  pages        = {33--37},
  publisher    = {{IOS} Press},
  year         = {2021},
  url          = {https://doi.org/10.3233/SHTI210632},
  doi          = {10.3233/SHTI210632},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cshi/EllingsenCH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cshi/Hertzum21,
  author       = {Morten Hertzum},
  editor       = {Romaric Marcilly and
                  Linda W. P. Dusseljee{-}Peute and
                  Craig E. Kuziemsky and
                  Xinxin (Katie) Zhu and
                  Peter L. Elkin and
                  Christian N{\o}hr},
  title        = {How Demanding Is Healthcare Work? {A} Meta-Analytic Review of {TLX}
                  Scores},
  booktitle    = {Context Sensitive Health Informatics: The Role of Informatics in Global
                  Pandemics, Proceedings of {CSHI} 2021, Virtual Event, 15 - 16 November
                  2021},
  series       = {Studies in Health Technology and Informatics},
  volume       = {286},
  pages        = {55--59},
  publisher    = {{IOS} Press},
  year         = {2021},
  url          = {https://doi.org/10.3233/SHTI210637},
  doi          = {10.3233/SHTI210637},
  timestamp    = {Sun, 06 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/cshi/Hertzum21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/Hertzum21,
  author       = {Morten Hertzum},
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Marta L{\'{a}}rusd{\'{o}}ttir and
                  Lucio Davide Spano and
                  Jos{\'{e}} Creissac Campos and
                  Morten Hertzum and
                  Tilo Mentler and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Lara S. G. Piccolo and
                  Stefan Sauer and
                  Gerrit C. van der Veer},
  title        = {A Summary of the Workshop on Pilot Implementation for Testing Human-Work
                  Interaction Designs},
  booktitle    = {Sense, Feel, Design - {INTERACT} 2021 {IFIP} {TC} 13 Workshops, Bari,
                  Italy, August 30 - September 3, 2021, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {13198},
  pages        = {371--375},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-98388-8\_32},
  doi          = {10.1007/978-3-030-98388-8\_32},
  timestamp    = {Fri, 01 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/Hertzum21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/HertzumCBCGABL21,
  author       = {Morten Hertzum and
                  Torkil Clemmensen and
                  Barbara Rita Barricelli and
                  Pedro F. Campos and
                  Frederica Gon{\c{c}}alves and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Ganesh Bhutkar and
                  Arminda Guerra Lopes},
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Helen Petrie and
                  Antonio Piccinno and
                  Giuseppe Desolda and
                  Kori Inkpen},
  title        = {Pilot Implementation: Testing Human-Work Interaction Designs},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2021 - 18th {IFIP} {TC} 13
                  International Conference, Bari, Italy, August 30 - September 3, 2021,
                  Proceedings, Part {V}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12936},
  pages        = {570--574},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-85607-6\_79},
  doi          = {10.1007/978-3-030-85607-6\_79},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/interact/HertzumCBCGABL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/EinarssonH21,
  author       = {{\'{A}}rni M{\'{a}}r Einarsson and
                  Morten Hertzum},
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Helen Petrie and
                  Antonio Piccinno and
                  Giuseppe Desolda and
                  Kori Inkpen},
  title        = {Me-to-We Design: How Can a Makerspace Nurture the Building of a Collaborative
                  Community?},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2021 - 18th {IFIP} {TC} 13
                  International Conference, Bari, Italy, August 30 - September 3, 2021,
                  Proceedings, Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12932},
  pages        = {702--711},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-85623-6\_39},
  doi          = {10.1007/978-3-030-85623-6\_39},
  timestamp    = {Mon, 20 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/EinarssonH21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:series/synthesis/2020Hertzum,
  author       = {Morten Hertzum},
  title        = {Usability Testing: {A} Practitioner's Guide to Evaluating the User
                  Experience},
  series       = {Synthesis Lectures on Human-Centered Informatics},
  publisher    = {Morgan {\&} Claypool Publishers},
  year         = {2020},
  url          = {https://doi.org/10.2200/S00987ED1V01Y202001HCI045},
  doi          = {10.2200/S00987ED1V01Y202001HCI045},
  isbn         = {978-3-031-01099-6},
  timestamp    = {Thu, 26 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/series/synthesis/2020Hertzum.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cscw/SimonsenKH20,
  author       = {Jesper Simonsen and
                  Helena Karasti and
                  Morten Hertzum},
  title        = {Infrastructuring and Participatory Design: Exploring Infrastructural
                  Inversion as Analytic, Empirical and Generative},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {29},
  number       = {1-2},
  pages        = {115--151},
  year         = {2020},
  url          = {https://doi.org/10.1007/s10606-019-09365-w},
  doi          = {10.1007/S10606-019-09365-W},
  timestamp    = {Mon, 28 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/SimonsenKH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cscw/MonstedHS20,
  author       = {Troels M{\o}nsted and
                  Morten Hertzum and
                  Jens S{\o}ndergaard},
  title        = {A Socio-Temporal Perspective on Pilot Implementation: Bootstrapping
                  Preventive Care},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {29},
  number       = {4},
  pages        = {419--449},
  year         = {2020},
  url          = {https://doi.org/10.1007/s10606-019-09369-6},
  doi          = {10.1007/S10606-019-09369-6},
  timestamp    = {Sat, 05 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/MonstedHS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijcci/EinarssonH20,
  author       = {{\'{A}}rni M{\'{a}}r Einarsson and
                  Morten Hertzum},
  title        = {How is learning scaffolded in library makerspaces?},
  journal      = {Int. J. Child Comput. Interact.},
  volume       = {26},
  pages        = {100199},
  year         = {2020},
  url          = {https://doi.org/10.1016/j.ijcci.2020.100199},
  doi          = {10.1016/J.IJCCI.2020.100199},
  timestamp    = {Thu, 23 Sep 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcci/EinarssonH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/HertzumB20,
  author       = {Morten Hertzum and
                  Lennart Bj{\"{o}}rneborn},
  title        = {Computer multitasking in the classroom reduced learning versus modern
                  living},
  journal      = {Interactions},
  volume       = {27},
  number       = {2},
  pages        = {66--70},
  year         = {2020},
  url          = {https://doi.org/10.1145/3381022},
  doi          = {10.1145/3381022},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/interactions/HertzumB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/ClemmensenHA20,
  author       = {Torkil Clemmensen and
                  Morten Hertzum and
                  Jos{\'{e}} L. Abdelnour{-}Nocera},
  title        = {Ordinary User Experiences at Work: {A} Study of Greenhouse Growers},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {27},
  number       = {3},
  pages        = {16:1--16:31},
  year         = {2020},
  url          = {https://doi.org/10.1145/3386089},
  doi          = {10.1145/3386089},
  timestamp    = {Sat, 08 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/tochi/ClemmensenHA20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/LinH20,
  author       = {Yu{-}Tzu Lin and
                  Morten Hertzum},
  editor       = {Aaron Marcus and
                  Elizabeth Rosenzweig},
  title        = {How Do Designers Make User-Experience Design Decisions?},
  booktitle    = {Design, User Experience, and Usability. Interaction Design - 9th International
                  Conference, {DUXU} 2020, Held as Part of the 22nd {HCI} International
                  Conference, {HCII} 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings,
                  Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12200},
  pages        = {188--198},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-49713-2\_13},
  doi          = {10.1007/978-3-030-49713-2\_13},
  timestamp    = {Thu, 06 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/LinH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mie/EllingsenH20,
  author       = {Gunnar Ellingsen and
                  Morten Hertzum},
  editor       = {Louise Bilenberg Pape{-}Haugaard and
                  Christian Lovis and
                  Inge Cort Madsen and
                  Patrick Weber and
                  Per Hostrup Nielsen and
                  Philip Scott},
  title        = {User Requirements Meet Large-Scale {EHR} Suites: Norwegian Preparations
                  for Epic},
  booktitle    = {Digital Personalized Health and Medicine - Proceedings of {MIE} 2020,
                  Medical Informatics Europe, Geneva, Switzerland, April 28 - May 1,
                  2020},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {703--707},
  publisher    = {{IOS} Press},
  year         = {2020},
  url          = {https://doi.org/10.3233/SHTI200251},
  doi          = {10.3233/SHTI200251},
  timestamp    = {Thu, 04 Apr 2024 17:06:52 +0200},
  biburl       = {https://dblp.org/rec/conf/mie/EllingsenH20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mie/HertzumS20,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  editor       = {Louise Bilenberg Pape{-}Haugaard and
                  Christian Lovis and
                  Inge Cort Madsen and
                  Patrick Weber and
                  Per Hostrup Nielsen and
                  Philip Scott},
  title        = {How Come Nothing Changed? Reflections on the Fasting-Time Project},
  booktitle    = {Digital Personalized Health and Medicine - Proceedings of {MIE} 2020,
                  Medical Informatics Europe, Geneva, Switzerland, April 28 - May 1,
                  2020},
  series       = {Studies in Health Technology and Informatics},
  volume       = {270},
  pages        = {971--975},
  publisher    = {{IOS} Press},
  year         = {2020},
  url          = {https://doi.org/10.3233/SHTI200306},
  doi          = {10.3233/SHTI200306},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/mie/HertzumS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hij/HertzumMT19,
  author       = {Morten Hertzum and
                  Maria Ie Manikas and
                  Arnv{\o}r {\'{a}} Torkilsheyggi},
  title        = {Grappling with the future: The messiness of pilot implementation in
                  information systems design},
  journal      = {Health Informatics J.},
  volume       = {25},
  number       = {2},
  year         = {2019},
  url          = {https://doi.org/10.1177/1460458217712058},
  doi          = {10.1177/1460458217712058},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/hij/HertzumMT19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmi/HertzumE19,
  author       = {Morten Hertzum and
                  Gunnar Ellingsen},
  title        = {The implementation of an electronic health record: Comparing preparations
                  for Epic in Norway with experiences from the {UK} and Denmark},
  journal      = {Int. J. Medical Informatics},
  volume       = {129},
  pages        = {312--317},
  year         = {2019},
  url          = {https://doi.org/10.1016/j.ijmedinf.2019.06.026},
  doi          = {10.1016/J.IJMEDINF.2019.06.026},
  timestamp    = {Sat, 30 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmi/HertzumE19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/HertzumS19,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Configuring information systems and work practices for each other:
                  What competences are needed locally?},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {122},
  pages        = {242--255},
  year         = {2019},
  url          = {https://doi.org/10.1016/j.ijhcs.2018.10.006},
  doi          = {10.1016/J.IJHCS.2018.10.006},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/HertzumS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/HertzumS19,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {How is professionals' information seeking shaped by workplace procedures?
                  {A} study of healthcare clinicians},
  journal      = {Inf. Process. Manag.},
  volume       = {56},
  number       = {3},
  pages        = {624--636},
  year         = {2019},
  url          = {https://doi.org/10.1016/j.ipm.2019.01.001},
  doi          = {10.1016/J.IPM.2019.01.001},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ipm/HertzumS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/HamanH19,
  author       = {Magdalena Haman and
                  Morten Hertzum},
  title        = {Collaboration in a distributed research program},
  journal      = {J. Documentation},
  volume       = {75},
  number       = {2},
  pages        = {334--348},
  year         = {2019},
  url          = {https://doi.org/10.1108/JD-05-2018-0078},
  doi          = {10.1108/JD-05-2018-0078},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/HamanH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/HertzumH19,
  author       = {Morten Hertzum and
                  Jette Seiden Hyldeg{\aa}rd},
  title        = {Information seeking abroad: an everyday-life study of international
                  students},
  journal      = {J. Documentation},
  volume       = {75},
  number       = {6},
  pages        = {1298--1316},
  year         = {2019},
  url          = {https://doi.org/10.1108/JD-11-2018-0183},
  doi          = {10.1108/JD-11-2018-0183},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/HertzumH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/fablearn/EinarssonH19,
  author       = {{\'{A}}rni M{\'{a}}r Einarsson and
                  Morten Hertzum},
  title        = {Scaffolding of Learning in Library Makerspaces},
  booktitle    = {Proceedings of the FabLearn Europe 2019 Conference, Oulu, Finland,
                  May 28-29, 2019},
  pages        = {7:1--7:8},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3335055.3335062},
  doi          = {10.1145/3335055.3335062},
  timestamp    = {Thu, 17 Mar 2022 16:01:00 +0100},
  biburl       = {https://dblp.org/rec/conf/fablearn/EinarssonH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/LinH19,
  author       = {Yu{-}Tzu Lin and
                  Morten Hertzum},
  editor       = {Constantine Stephanidis},
  title        = {Service Designers' Information Seeking: Consulting Peers Versus Documenting
                  Designs},
  booktitle    = {{HCI} International 2019 - Posters - 21st International Conference,
                  {HCII} 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings, Part
                  {I}},
  series       = {Communications in Computer and Information Science},
  volume       = {1032},
  pages        = {41--48},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-23522-2\_6},
  doi          = {10.1007/978-3-030-23522-2\_6},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/LinH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ict4d/Abdelnour-Nocera19,
  author       = {Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Torkil Clemmensen and
                  Morten Hertzum and
                  Dineshkumar Singh and
                  Veerendra Veer Singh},
  editor       = {Petter Nielsen and
                  Honest Christopher Kimaro},
  title        = {Socio-Technical {HCI} for Ethical Value Exchange: Lessons from India},
  booktitle    = {Information and Communication Technologies for Development. Strengthening
                  Southern-Driven Cooperation as a Catalyst for {ICT4D} - 15th {IFIP}
                  {WG} 9.4 International Conference on Social Implications of Computers
                  in Developing Countries, {ICT4D} 2019, Dar es Salaam, Tanzania, May
                  1-3, 2019, Proceedings, Part {II}},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {552},
  pages        = {229--240},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-19115-3\_19},
  doi          = {10.1007/978-3-030-19115-3\_19},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ict4d/Abdelnour-Nocera19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/Hertzum19,
  author       = {Morten Hertzum},
  editor       = {Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Antigoni Parmaxi and
                  Marco Winckler and
                  Fernando Loizides and
                  Carmelo Ardito and
                  Ganesh Bhutkar and
                  Peter Dannenmann},
  title        = {Wellbeing at Work: Four Perspectives on What User Experiences with
                  Artifacts May Contribute},
  booktitle    = {Beyond Interactions - {INTERACT} 2019 {IFIP} {TC} 13 Workshops, Paphos,
                  Cyprus, September 2-6, 2019, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {11930},
  pages        = {19--25},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-46540-7\_2},
  doi          = {10.1007/978-3-030-46540-7\_2},
  timestamp    = {Fri, 22 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/Hertzum19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/HertzumT19,
  author       = {Morten Hertzum and
                  Arnv{\o}r {\'{a}} Torkilsheyggi},
  editor       = {David Lamas and
                  Fernando Loizides and
                  Lennart E. Nacke and
                  Helen Petrie and
                  Marco Winckler and
                  Panayiotis Zaphiris},
  title        = {How Do Users Perceive a Design-in-Use Approach to Implementation?
                  {A} Healthcare Case},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2019 - 17th {IFIP} {TC} 13
                  International Conference, Paphos, Cyprus, September 2-6, 2019, Proceedings,
                  Part {III}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11748},
  pages        = {410--430},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-29387-1\_23},
  doi          = {10.1007/978-3-030-29387-1\_23},
  timestamp    = {Thu, 05 Sep 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/HertzumT19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/medinfo/OstergaardSH19,
  author       = {Kija Lin {\O}stergaard and
                  Jesper Simonsen and
                  Morten Hertzum},
  editor       = {Lucila Ohno{-}Machado and
                  Brigitte S{\'{e}}roussi},
  title        = {The Handover from Intensive Care Unit to General Ward: Baseline Performance
                  and Participatory Design of an Electronic Follow-Up Plan},
  booktitle    = {{MEDINFO} 2019: Health and Wellbeing e-Networks for All - Proceedings
                  of the 17th World Congress on Medical and Health Informatics, Lyon,
                  France, 25-30 August 2019},
  series       = {Studies in Health Technology and Informatics},
  volume       = {264},
  pages        = {1303--1307},
  publisher    = {{IOS} Press},
  year         = {2019},
  url          = {https://doi.org/10.3233/SHTI190437},
  doi          = {10.3233/SHTI190437},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/medinfo/OstergaardSH19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aci/TorsvikLH18,
  author       = {Torbj{\o}rn Torsvik and
                  B{\o}rge Lillebo and
                  Morten Hertzum},
  title        = {How Do Experienced Physicians Access and Evaluate Laboratory Test
                  Results for the Chronic Patient? {A} Qualitative Analysis},
  journal      = {Appl. Clin. Inform.},
  volume       = {09},
  number       = {02},
  pages        = {403--410},
  year         = {2018},
  url          = {https://doi.org/10.1055/s-0038-1653967},
  doi          = {10.1055/S-0038-1653967},
  timestamp    = {Fri, 04 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aci/TorsvikLH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/Hertzum18,
  author       = {Morten Hertzum},
  title        = {Commentary: Usability - {A} Sensitizing Concept},
  journal      = {Hum. Comput. Interact.},
  volume       = {33},
  number       = {2},
  pages        = {178--181},
  year         = {2018},
  url          = {https://doi.org/10.1080/07370024.2017.1302800},
  doi          = {10.1080/07370024.2017.1302800},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/Hertzum18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/HertzumSCSVAQ18,
  author       = {Morten Hertzum and
                  Veerendra Veer Singh and
                  Torkil Clemmensen and
                  Dineshkumar Singh and
                  Stefano Valtolina and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Xiangang Qin},
  title        = {A mobile app for supporting sustainable fishing practices in Alibaug},
  journal      = {Interactions},
  volume       = {25},
  number       = {3},
  pages        = {40--45},
  year         = {2018},
  url          = {https://doi.org/10.1145/3194324},
  doi          = {10.1145/3194324},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/interactions/HertzumSCSVAQ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/AlstadH18,
  author       = {Knut Alstad and
                  Morten Hertzum},
  title        = {Information seeking by geoscientists: an update on Bichteler and Ward
                  {(1989)}},
  journal      = {J. Documentation},
  volume       = {74},
  number       = {2},
  pages        = {447--460},
  year         = {2018},
  url          = {https://doi.org/10.1108/JD-07-2017-0114},
  doi          = {10.1108/JD-07-2017-0114},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/AlstadH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/HertzumH18,
  author       = {Morten Hertzum and
                  Preben Hansen},
  title        = {Empirical studies of collaborative information seeking: a review of
                  methodological issues},
  journal      = {J. Documentation},
  volume       = {75},
  number       = {1},
  pages        = {140--163},
  year         = {2018},
  url          = {https://doi.org/10.1108/JD-05-2018-0072},
  doi          = {10.1108/JD-05-2018-0072},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/HertzumH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/HertzumK18,
  author       = {Morten Hertzum and
                  Kristina B. Kristoffersen},
  editor       = {Tone Bratteteig and
                  Frode Eika Sandnes},
  title        = {What do usability test moderators say?: 'mm hm', 'uh-huh', and beyond},
  booktitle    = {Proceedings of the 10th Nordic Conference on Human-Computer Interaction,
                  Oslo, Norway, September 29 - October 3, 2018},
  pages        = {364--375},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3240167.3240181},
  doi          = {10.1145/3240167.3240181},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/nordichi/HertzumK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/Hertzum17,
  author       = {Morten Hertzum},
  title        = {Collaborative information seeking and expertise seeking: different
                  discourses about similar issues},
  journal      = {J. Documentation},
  volume       = {73},
  number       = {5},
  pages        = {858--876},
  year         = {2017},
  url          = {https://doi.org/10.1108/JD-04-2016-0053},
  doi          = {10.1108/JD-04-2016-0053},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/Hertzum17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/HertzumB17,
  author       = {Morten Hertzum and
                  Pia Borlund},
  title        = {Music questions in social Q{\&}A: an analysis of Yahoo! Answers},
  journal      = {J. Documentation},
  volume       = {73},
  number       = {5},
  pages        = {992--1009},
  year         = {2017},
  url          = {https://doi.org/10.1108/JD-02-2017-0024},
  doi          = {10.1108/JD-02-2017-0024},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/HertzumB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sjis/TorkilsheyggiH17,
  author       = {Arnv{\o}r {\'{a}} Torkilsheyggi and
                  Morten Hertzum},
  title        = {Incomplete by Design. {A} study of a design-in-use approach to systems
                  implementation},
  journal      = {Scand. J. Inf. Syst.},
  volume       = {29},
  number       = {2},
  pages        = {2},
  year         = {2017},
  url          = {http://aisel.aisnet.org/sjis/vol29/iss2/2},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sjis/TorkilsheyggiH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/HornbaekH17,
  author       = {Kasper Hornb{\ae}k and
                  Morten Hertzum},
  title        = {Technology Acceptance and User Experience: {A} Review of the Experiential
                  Component in {HCI}},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {24},
  number       = {5},
  pages        = {33:1--33:30},
  year         = {2017},
  url          = {https://doi.org/10.1145/3127358},
  doi          = {10.1145/3127358},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tochi/HornbaekH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/Hertzum17a,
  author       = {Morten Hertzum},
  editor       = {Torkil Clemmensen and
                  Venkatesh Rajamanickam and
                  Peter Dannenmann and
                  Helen Petrie and
                  Marco Winckler},
  title        = {Looking for "the Big Picture" on a Small Screen: {A} Note
                  on Overview Support in Cooperative Work},
  booktitle    = {Global Thoughts, Local Designs - {INTERACT} 2017 {IFIP} {TC} 13 Workshops,
                  Mumbai, India, September 25-27, 2017, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {10774},
  pages        = {133--139},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-92081-8\_13},
  doi          = {10.1007/978-3-319-92081-8\_13},
  timestamp    = {Tue, 14 May 2019 10:00:46 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/Hertzum17a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/Hertzum17,
  author       = {Morten Hertzum},
  editor       = {Regina Bernhaupt and
                  Girish Dalvi and
                  Anirudha Joshi and
                  Devanuj K. Balkrishan and
                  Jacki O'Neill and
                  Marco Winckler},
  title        = {The Cost of Improved Overview: An Analysis of the Use of Electronic
                  Whiteboards in Emergency Departments},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2017 - 16th {IFIP} {TC} 13
                  International Conference, Mumbai, India, September 25-29, 2017, Proceedings,
                  Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {10514},
  pages        = {402--410},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-67684-5\_25},
  doi          = {10.1007/978-3-319-67684-5\_25},
  timestamp    = {Mon, 26 Jun 2023 20:44:59 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/Hertzum17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/medinfo/Hertzum17,
  author       = {Morten Hertzum},
  editor       = {Adi V. Gundlapalli and
                  Marie{-}Christine Jaulent and
                  Dongsheng Zhao},
  title        = {Successful System, Incomplete Data: Caveats in Reusing Activity Data
                  from Emergency Department Whiteboards},
  booktitle    = {{MEDINFO} 2017: Precision Healthcare through Informatics - Proceedings
                  of the 16th World Congress on Medical and Health Informatics, Hangzhou,
                  China, 21-25 August 2017},
  series       = {Studies in Health Technology and Informatics},
  volume       = {245},
  pages        = {1033--1037},
  publisher    = {{IOS} Press},
  year         = {2017},
  url          = {https://doi.org/10.3233/978-1-61499-830-3-1033},
  doi          = {10.3233/978-1-61499-830-3-1033},
  timestamp    = {Wed, 03 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/medinfo/Hertzum17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/giq/BergerHS16,
  author       = {Jesper B. Berger and
                  Morten Hertzum and
                  Trine Schreiber},
  title        = {Does local government staff perceive digital communication with citizens
                  as improved service?},
  journal      = {Gov. Inf. Q.},
  volume       = {33},
  number       = {2},
  pages        = {258--269},
  year         = {2016},
  url          = {https://doi.org/10.1016/j.giq.2016.03.003},
  doi          = {10.1016/J.GIQ.2016.03.003},
  timestamp    = {Wed, 19 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/giq/BergerHS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hij/HertzumS16,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Effects of electronic emergency-department whiteboards on clinicians'
                  time distribution and mental workload},
  journal      = {Health Informatics J.},
  volume       = {22},
  number       = {1},
  pages        = {3--20},
  year         = {2016},
  url          = {https://doi.org/10.1177/1460458214529678},
  doi          = {10.1177/1460458214529678},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/hij/HertzumS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/Hertzum16,
  author       = {Morten Hertzum},
  title        = {A usability test is not an interview},
  journal      = {Interactions},
  volume       = {23},
  number       = {2},
  pages        = {82--84},
  year         = {2016},
  url          = {https://doi.org/10.1145/2875462},
  doi          = {10.1145/2875462},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/interactions/Hertzum16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ozchi/HertzumLT16,
  author       = {Morten Hertzum and
                  Haakon Lund and
                  Rasmus Troelsg{\aa}rd},
  editor       = {Henry B. L. Duh and
                  Christopher Lueg and
                  Mark Billinghurst and
                  Weidong Huang},
  title        = {Retrieving radio news broadcasts in Danish: accuracy and categorization
                  of unrecognized words},
  booktitle    = {Proceedings of the 28th Australian Conference on Computer-Human Interaction,
                  OzCHI 2016, Launceston, Tasmania, Australia, November 29 - December
                  2, 2016},
  pages        = {160--164},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/3010915.3010972},
  doi          = {10.1145/3010915.3010972},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ozchi/HertzumLT16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hf/HertzumH15,
  author       = {Morten Hertzum and
                  Kristin Due Holmegaard},
  title        = {Thinking Aloud Influences Perceived Time},
  journal      = {Hum. Factors},
  volume       = {57},
  number       = {1},
  pages        = {101--109},
  year         = {2015},
  url          = {https://doi.org/10.1177/0018720814540208},
  doi          = {10.1177/0018720814540208},
  timestamp    = {Thu, 04 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hf/HertzumH15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumBK15,
  author       = {Morten Hertzum and
                  Pia Borlund and
                  Kristina B. Kristoffersen},
  title        = {What Do Thinking-Aloud Participants Say? {A} Comparison of Moderated
                  and Unmoderated Usability Sessions},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {31},
  number       = {9},
  pages        = {557--570},
  year         = {2015},
  url          = {https://doi.org/10.1080/10447318.2015.1065691},
  doi          = {10.1080/10447318.2015.1065691},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumBK15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/HertzumS15,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Visual overview, oral detail: The use of an emergency-department whiteboard},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {82},
  pages        = {21--30},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.ijhcs.2015.04.004},
  doi          = {10.1016/J.IJHCS.2015.04.004},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/HertzumS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/TorkilsheyggiH15,
  author       = {Arnv{\o}r {\'{a}} Torkilsheyggi and
                  Morten Hertzum},
  editor       = {Dan Cosley and
                  Andrea Forte and
                  Luigina Ciolfi and
                  David McDonald},
  title        = {Visible but Unseen?: {A} Workplace Study of Blood-Test Icons on Electronic
                  Emergency-Department Whiteboards},
  booktitle    = {Proceedings of the 18th {ACM} Conference on Computer Supported Cooperative
                  Work {\&} Social Computing, {CSCW} 2015, Vancouver, BC, Canada,
                  March 14 - 18, 2015},
  pages        = {798--807},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.1145/2675133.2675228},
  doi          = {10.1145/2675133.2675228},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/TorkilsheyggiH15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/HertzumMJ14,
  author       = {Morten Hertzum and
                  Rolf Molich and
                  Niels Ebbe Jacobsen},
  title        = {What you get is what \emph{you} see: revisiting the evaluator effect
                  in usability tests},
  journal      = {Behav. Inf. Technol.},
  volume       = {33},
  number       = {2},
  pages        = {143--161},
  year         = {2014},
  url          = {https://doi.org/10.1080/0144929X.2013.783114},
  doi          = {10.1080/0144929X.2013.783114},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/HertzumMJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Hertzum14,
  author       = {Morten Hertzum},
  title        = {Expertise seeking: {A} review},
  journal      = {Inf. Process. Manag.},
  volume       = {50},
  number       = {5},
  pages        = {775--795},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.ipm.2014.04.003},
  doi          = {10.1016/J.IPM.2014.04.003},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Hertzum14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecis/BergerH14,
  author       = {Jesper B. Berger and
                  Morten Hertzum},
  editor       = {Michel Avital and
                  Jan Marco Leimeister and
                  Ulrike Schultze},
  title        = {Adoption Patterns for the Digital Post System by Danish municipalities
                  and Citizens},
  booktitle    = {22st European Conference on Information Systems, {ECIS} 2014, Tel
                  Aviv, Israel, June 9-11, 2014},
  year         = {2014},
  url          = {http://aisel.aisnet.org/ecis2014/proceedings/track23/7},
  timestamp    = {Mon, 30 Jun 2014 19:17:09 +0200},
  biburl       = {https://dblp.org/rec/conf/ecis/BergerH14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ozchi/TorkilsheyggiH14,
  author       = {Arnv{\o}r {\'{a}} Torkilsheyggi and
                  Morten Hertzum},
  editor       = {Tuck Wah Leong},
  title        = {User participation in pilot implementation: porters and nurses coordinating
                  patient transports},
  booktitle    = {Proceedings of the 26th Australian Computer-Human Interaction Conference
                  on Designing Futures - the Future of Design, {OZCHI} '14, Sydney,
                  New South Wales, Australia, December 2-5, 2014},
  pages        = {290--299},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2686612.2686654},
  doi          = {10.1145/2686612.2686654},
  timestamp    = {Tue, 06 Nov 2018 16:57:10 +0100},
  biburl       = {https://dblp.org/rec/conf/ozchi/TorkilsheyggiH14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ozchi/SimonsenHNR14,
  author       = {Jesper Simonsen and
                  Morten Hertzum and
                  J{\o}rgen Lerche Nielsen and
                  S{\o}ren Riis},
  editor       = {Tuck Wah Leong},
  title        = {Toward a theory for the design of human technologies},
  booktitle    = {Proceedings of the 26th Australian Computer-Human Interaction Conference
                  on Designing Futures - the Future of Design, {OZCHI} '14, Sydney,
                  New South Wales, Australia, December 2-5, 2014},
  pages        = {444--447},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2686612.2686682},
  doi          = {10.1145/2686612.2686682},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ozchi/SimonsenHNR14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hij/HertzumS13,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Work-practice changes associated with an electronic emergency department
                  whiteboard},
  journal      = {Health Informatics J.},
  volume       = {19},
  number       = {1},
  pages        = {46--60},
  year         = {2013},
  url          = {https://doi.org/10.1177/1460458212454024},
  doi          = {10.1177/1460458212454024},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/hij/HertzumS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumH13,
  author       = {Morten Hertzum and
                  Kristin Due Holmegaard},
  title        = {Perceived Time as a Measure of Mental Workload: Effects of Time Constraints
                  and Task Success},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {29},
  number       = {1},
  pages        = {26--39},
  year         = {2013},
  url          = {https://doi.org/10.1080/10447318.2012.676538},
  doi          = {10.1080/10447318.2012.676538},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumH13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumH13a,
  author       = {Morten Hertzum and
                  Kasper Hornb{\ae}k},
  title        = {The Effect of Target Precuing on Pointing With Mouse and Touchpad},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {29},
  number       = {5},
  pages        = {338--350},
  year         = {2013},
  url          = {https://doi.org/10.1080/10447318.2012.711704},
  doi          = {10.1080/10447318.2012.711704},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumH13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumH13b,
  author       = {Morten Hertzum and
                  Kristin Due Holmegaard},
  title        = {Thinking Aloud in the Presence of Interruptions and Time Constraints},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {29},
  number       = {5},
  pages        = {351--364},
  year         = {2013},
  url          = {https://doi.org/10.1080/10447318.2012.711705},
  doi          = {10.1080/10447318.2012.711705},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumH13b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/RasmussenH13,
  author       = {Rasmus Rasmussen and
                  Morten Hertzum},
  title        = {Visualizing the application of filters: {A} comparison of blocking,
                  blurring, and colour-coding whiteboard information},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {71},
  number       = {10},
  pages        = {946--957},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.ijhcs.2013.06.002},
  doi          = {10.1016/J.IJHCS.2013.06.002},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/RasmussenH13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/ClemmensenHYC13,
  author       = {Torkil Clemmensen and
                  Morten Hertzum and
                  Jiaoyan Yang and
                  Yanan Chen},
  editor       = {Paula Kotz{\'{e}} and
                  Gary Marsden and
                  Gitte Lindgaard and
                  Janet Wesson and
                  Marco Winckler},
  title        = {Do Usability Professionals Think about User Experience in the Same
                  Way as Users and Developers Do?},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2013 - 14th {IFIP} {TC} 13
                  International Conference, Cape Town, South Africa, September 2-6,
                  2013, Proceedings, Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {8118},
  pages        = {461--478},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-40480-1\_31},
  doi          = {10.1007/978-3-642-40480-1\_31},
  timestamp    = {Tue, 14 May 2019 10:00:46 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/ClemmensenHYC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/medinfo/TorkilsheyggiHF13,
  author       = {Arnv{\o}r {\'{a}} Torkilsheyggi and
                  Morten Hertzum and
                  Gustav From},
  editor       = {Christoph Ulrich Lehmann and
                  Elske Ammenwerth and
                  Christian N{\o}hr},
  title        = {Whiteboard Icons to Support the Blood-Test Process in an Emergency
                  Department: An Observational Study of Temporal Patterns},
  booktitle    = {{MEDINFO} 2013 - Proceedings of the 14th World Congress on Medical
                  and Health Informatics, 20-13 August 2013, Copenhagen, Denmark},
  series       = {Studies in Health Technology and Informatics},
  volume       = {192},
  pages        = {303--307},
  publisher    = {{IOS} Press},
  year         = {2013},
  url          = {https://doi.org/10.3233/978-1-61499-289-9-303},
  doi          = {10.3233/978-1-61499-289-9-303},
  timestamp    = {Wed, 03 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/medinfo/TorkilsheyggiHF13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cais/HertzumBHS12,
  author       = {Morten Hertzum and
                  J{\o}rgen P. Bansler and
                  Erling C. Havn and
                  Jesper Simonsen},
  title        = {Pilot Implementation: Learning from Field Tests in {IS} Development},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {30},
  pages        = {20},
  year         = {2012},
  url          = {https://doi.org/10.17705/1cais.03020},
  doi          = {10.17705/1CAIS.03020},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cais/HertzumBHS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/HertzumC12,
  author       = {Morten Hertzum and
                  Torkil Clemmensen},
  title        = {How do usability professionals construe usability?},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {70},
  number       = {1},
  pages        = {26--42},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.ijhcs.2011.08.001},
  doi          = {10.1016/J.IJHCS.2011.08.001},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/HertzumC12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/pdc/FleronRSH12,
  author       = {Benedicte Rex Fleron and
                  Rasmus Rasmussen and
                  Jesper Simonsen and
                  Morten Hertzum},
  editor       = {Jesper Simonsen and
                  Kim Halskov},
  title        = {User participation in implementation},
  booktitle    = {12th Participatory Design Conference, {PDC} '12, Roskilde, Denmark,
                  August 12-16, 2012, Exploratory Papers, Workshop Descriptions, Industry
                  Cases, Volume 2},
  pages        = {61--64},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2348144.2348164},
  doi          = {10.1145/2348144.2348164},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/pdc/FleronRSH12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/pdc/SimonsenH12,
  author       = {Jesper Simonsen and
                  Morten Hertzum},
  editor       = {Jesper Simonsen and
                  Kim Halskov},
  title        = {Real-use evaluation of effects: emergency departments aiming for 'Warm
                  Hands'},
  booktitle    = {12th Participatory Design Conference, {PDC} '12, Roskilde, Denmark,
                  August 12-16, 2012, Exploratory Papers, Workshop Descriptions, Industry
                  Cases, Volume 2},
  pages        = {69--72},
  publisher    = {{ACM}},
  year         = {2012},
  url          = {https://doi.org/10.1145/2348144.2348166},
  doi          = {10.1145/2348144.2348166},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/pdc/SimonsenH12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cscw/BjornH11,
  author       = {Pernille Bj{\o}rn and
                  Morten Hertzum},
  title        = {Artefactual Multiplicity: {A} Study of Emergency-Department Whiteboards},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {20},
  number       = {1-2},
  pages        = {93--121},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10606-010-9126-7},
  doi          = {10.1007/S10606-010-9126-7},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/BjornH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumCHKSY11,
  author       = {Morten Hertzum and
                  Torkil Clemmensen and
                  Kasper Hornb{\ae}k and
                  Jyoti Kumar and
                  Qingxin Shi and
                  Pradeep Yammiyavar},
  title        = {Personal Usability Constructs: How People Construe Usability Across
                  Nationalities and Stakeholder Groups},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {27},
  number       = {8},
  pages        = {729--761},
  year         = {2011},
  url          = {https://doi.org/10.1080/10447318.2011.555306},
  doi          = {10.1080/10447318.2011.555306},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumCHKSY11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmi/Hertzum11,
  author       = {Morten Hertzum},
  title        = {Electronic emergency-department whiteboards: {A} study of clinicians'
                  expectations and experiences},
  journal      = {Int. J. Medical Informatics},
  volume       = {80},
  number       = {9},
  pages        = {618--630},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.ijmedinf.2011.06.004},
  doi          = {10.1016/J.IJMEDINF.2011.06.004},
  timestamp    = {Sat, 30 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmi/Hertzum11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/HornbaekH11,
  author       = {Kasper Hornb{\ae}k and
                  Morten Hertzum},
  title        = {The notion of overview in information visualization},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {69},
  number       = {7-8},
  pages        = {509--525},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.ijhcs.2011.02.007},
  doi          = {10.1016/J.IJHCS.2011.02.007},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/HornbaekH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/iwc/RasmussenCFH11,
  author       = {Rasmus Rasmussen and
                  Anders S. Christensen and
                  Tobias Fjeldsted and
                  Morten Hertzum},
  title        = {Selecting users for participation in {IT} projects: Trading a representative
                  sample for advocates and champions?},
  journal      = {Interact. Comput.},
  volume       = {23},
  number       = {2},
  pages        = {176--187},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.intcom.2011.02.006},
  doi          = {10.1016/J.INTCOM.2011.02.006},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/RasmussenCFH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sjis/HertzumS11,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Effects-Driven {IT} Development: Specifying, realizing, and assessing
                  usage effect},
  journal      = {Scand. J. Inf. Syst.},
  volume       = {23},
  number       = {1},
  pages        = {1},
  year         = {2011},
  url          = {http://aisel.aisnet.org/sjis/vol23/iss1/1},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sjis/HertzumS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/inhci/LundellH11,
  author       = {Anders Lorentz Lundell and
                  Morten Hertzum},
  editor       = {Sanjay Tripathi and
                  K. V. Dinesha and
                  Muralidhar Koteshwar},
  title        = {How are distributed groups affected by an imposed structuring of their
                  decision-making process?},
  booktitle    = {Proceedings of the 3rd International Conference on Human Computer
                  Interaction, IndiaHCI '11, Bangalore, India, April 7-10, 2011},
  pages        = {40--46},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/2407796.2407802},
  doi          = {10.1145/2407796.2407802},
  timestamp    = {Fri, 19 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/inhci/LundellH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/Hertzum10,
  author       = {Morten Hertzum},
  title        = {Images of Usability},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {26},
  number       = {6},
  pages        = {567--600},
  year         = {2010},
  url          = {https://doi.org/10.1080/10447311003781300},
  doi          = {10.1080/10447311003781300},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/Hertzum10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumH10,
  author       = {Morten Hertzum and
                  Kasper Hornb{\ae}k},
  title        = {How Age Affects Pointing With Mouse and Touchpad: {A} Comparison of
                  Young, Adult, and Elderly Users},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {26},
  number       = {7},
  pages        = {703--734},
  year         = {2010},
  url          = {https://doi.org/10.1080/10447318.2010.487198},
  doi          = {10.1080/10447318.2010.487198},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumH10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Hertzum10,
  author       = {Morten Hertzum},
  title        = {Breakdowns in collaborative information seeking: {A} study of the
                  medication process},
  journal      = {Inf. Process. Manag.},
  volume       = {46},
  number       = {6},
  pages        = {646--655},
  year         = {2010},
  url          = {https://doi.org/10.1016/j.ipm.2009.10.005},
  doi          = {10.1016/J.IPM.2009.10.005},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Hertzum10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/pdc/HertzumS10,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  editor       = {Toni Robertson and
                  Keld B{\o}dker and
                  Tone Bratteteig and
                  Daria Loi},
  title        = {Effects-driven {IT} development: an instrument for supporting sustained
                  participatory design},
  booktitle    = {Proceedings of the 11th Conference on Participatory Design, {PDC}
                  2010, Sydney, Australia - November 29 - December 03, 2010},
  pages        = {61--70},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1900441.1900451},
  doi          = {10.1145/1900441.1900451},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/pdc/HertzumS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/HertzumHA09,
  author       = {Morten Hertzum and
                  Kristin D. Hansen and
                  Hans H. K. Andersen},
  title        = {Scrutinising usability evaluation: does thinking aloud affect behaviour
                  and mental workload?},
  journal      = {Behav. Inf. Technol.},
  volume       = {28},
  number       = {2},
  pages        = {165--181},
  year         = {2009},
  url          = {https://doi.org/10.1080/01449290701773842},
  doi          = {10.1080/01449290701773842},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/HertzumHA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/AlapetiteAH09,
  author       = {Alexandre Alapetite and
                  Henning Boje Andersen and
                  Morten Hertzum},
  title        = {Acceptance of speech recognition by physicians: {A} survey of expectations,
                  experiences, and social influence},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {67},
  number       = {1},
  pages        = {36--49},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.ijhcs.2008.08.004},
  doi          = {10.1016/J.IJHCS.2008.08.004},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/AlapetiteAH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/iwc/ClemmensenHHSY09,
  author       = {Torkil Clemmensen and
                  Morten Hertzum and
                  Kasper Hornb{\ae}k and
                  Qingxin Shi and
                  Pradeep Yammiyavar},
  title        = {Cultural cognition in usability evaluation},
  journal      = {Interact. Comput.},
  volume       = {21},
  number       = {3},
  pages        = {212--220},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.intcom.2009.05.003},
  doi          = {10.1016/J.INTCOM.2009.05.003},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/ClemmensenHHSY09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/Frandsen-ThorlaciusHHC09,
  author       = {Olaf Frandsen{-}Thorlacius and
                  Kasper Hornb{\ae}k and
                  Morten Hertzum and
                  Torkil Clemmensen},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Non-universal usability?: a survey of how usability is understood
                  by Chinese and Danish users},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Boston, MA, USA, April 4-9, 2009},
  pages        = {41--50},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1518701.1518708},
  doi          = {10.1145/1518701.1518708},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/Frandsen-ThorlaciusHHC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecis/HertzumP09,
  author       = {Morten Hertzum and
                  Jan Pries{-}Heje},
  editor       = {Susan Newell and
                  Edgar A. Whitley and
                  Nancy Pouloudi and
                  Jonathan Wareham and
                  Lars Mathiassen},
  title        = {Coping with cultural and maturity inequality in offshore outsourcing:
                  Is minimizing interaction the solution?},
  booktitle    = {17th European Conference on Information Systems, {ECIS} 2009, Verona,
                  Italy, 2009},
  pages        = {514--525},
  year         = {2009},
  url          = {http://aisel.aisnet.org/ecis2009/24},
  timestamp    = {Mon, 05 Dec 2016 15:14:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/HertzumP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/group/GranlienH09,
  author       = {Maren Sander Granlien and
                  Morten Hertzum},
  editor       = {Stephanie D. Teasley and
                  Erling C. Havn and
                  Wolfgang Prinz and
                  Wayne G. Lutters},
  title        = {Implementing new ways of working: interventions and their effect on
                  the use of an electronic medication record},
  booktitle    = {Proceedings of the 2009 International {ACM} {SIGGROUP} Conference
                  on Supporting Group Work, {GROUP} 2009, Sanibel Island, Florida, USA,
                  May 10-13, 2009},
  pages        = {321--330},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1531674.1531722},
  doi          = {10.1145/1531674.1531722},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/group/GranlienH09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmi/HertzumS08,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  title        = {Positive effects of electronic patient records on three clinical activities},
  journal      = {Int. J. Medical Informatics},
  volume       = {77},
  number       = {12},
  pages        = {809--817},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.ijmedinf.2008.03.006},
  doi          = {10.1016/J.IJMEDINF.2008.03.006},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmi/HertzumS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Hertzum08,
  author       = {Morten Hertzum},
  title        = {Collaborative information seeking: The combined activity of information
                  seeking and collaborative grounding},
  journal      = {Inf. Process. Manag.},
  volume       = {44},
  number       = {2},
  pages        = {957--962},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.ipm.2007.03.007},
  doi          = {10.1016/J.IPM.2007.03.007},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Hertzum08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/ClemmensenHHSY08,
  author       = {Torkil Clemmensen and
                  Morten Hertzum and
                  Kasper Hornb{\ae}k and
                  Qingxin Shi and
                  Pradeep Yammiyavar},
  title        = {Cultural Cognition in the Thinking-Aloud Method for Usability Evaluation},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2008, Paris, France, December 14-17, 2008},
  pages        = {189},
  publisher    = {Association for Information Systems},
  year         = {2008},
  url          = {http://aisel.aisnet.org/icis2008/189},
  timestamp    = {Wed, 28 Dec 2011 12:50:25 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/ClemmensenHHSY08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mie/GranlienHG08,
  author       = {Maren Fich Granlien and
                  Morten Hertzum and
                  Jette Gudmundsen},
  editor       = {Stig Kj{\ae}r Andersen and
                  Gunnar O. Klein and
                  Stefan Schulz and
                  Jos Aarts},
  title        = {The Gap between Actual and Mandated Use of an Electronic Medication
                  Record Three Years after Deployment},
  booktitle    = {eHealth Beyond the Horizon - Get {IT} There, Proceedings of MIE2008,
                  The XXIst International Congress of the European Federation for Medical
                  Informatics, G{\"{o}}teborg, Sweden, May 25-28, 2008},
  series       = {Studies in Health Technology and Informatics},
  volume       = {136},
  pages        = {419--424},
  publisher    = {{IOS} Press},
  year         = {2008},
  url          = {https://doi.org/10.3233/978-1-58603-864-9-419},
  doi          = {10.3233/978-1-58603-864-9-419},
  timestamp    = {Thu, 29 Mar 2018 13:57:44 +0200},
  biburl       = {https://dblp.org/rec/conf/mie/GranlienHG08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/pdc/SimonsenH08,
  author       = {Jesper Simonsen and
                  Morten Hertzum},
  editor       = {David Hakken and
                  Jesper Simonsen and
                  Toni Roberston},
  title        = {Participative design and the challenges of large-scale systems: extending
                  the iterative {PD} approach},
  booktitle    = {Proceedings of the Tenth Conference on Participatory Design, {PDC}
                  2008, Bloomington, Indiana, USA, October 1-4, 2008},
  pages        = {1--10},
  publisher    = {{ACM}},
  year         = {2008},
  url          = {https://dl.acm.org/citation.cfm?id=1795236},
  timestamp    = {Thu, 29 Nov 2018 12:50:42 +0100},
  biburl       = {https://dblp.org/rec/conf/pdc/SimonsenH08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/HertzumH07,
  author       = {Morten Hertzum and
                  Kasper Hornb{\ae}k},
  title        = {Input techniques that dynamically change their cursor activation area:
                  {A} comparison of bubble and cell cursors},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {65},
  number       = {10},
  pages        = {833--851},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.ijhcs.2007.05.001},
  doi          = {10.1016/J.IJHCS.2007.05.001},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/HertzumH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/HornbaekH07,
  author       = {Kasper Hornb{\ae}k and
                  Morten Hertzum},
  title        = {Untangling the usability of fisheye menus},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {14},
  number       = {2},
  pages        = {6},
  year         = {2007},
  url          = {https://doi.org/10.1145/1275511.1275512},
  doi          = {10.1145/1275511.1275512},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tochi/HornbaekH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ehci/Hertzum07,
  author       = {Morten Hertzum},
  editor       = {Jan Gulliksen and
                  Morten Borup Harning and
                  Philippe A. Palanque and
                  Gerrit C. van der Veer and
                  Janet Wesson},
  title        = {On the Process of Software Design: Sources of Complexity and Reasons
                  for Muddling through},
  booktitle    = {Engineering Interactive Systems - {EIS} 2007 Joint Working Conferences,
                  {EHCI} 2007, {DSV-IS} 2007, {HCSE} 2007, Salamanca, Spain, March 22-24,
                  2007. Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {4940},
  pages        = {483--500},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-92698-6\_29},
  doi          = {10.1007/978-3-540-92698-6\_29},
  timestamp    = {Tue, 14 May 2019 10:00:53 +0200},
  biburl       = {https://dblp.org/rec/conf/ehci/Hertzum07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/HertzumCHKSY07,
  author       = {Morten Hertzum and
                  Torkil Clemmensen and
                  Kasper Hornb{\ae}k and
                  Jyoti Kumar and
                  Qingxin Shi and
                  Pradeep Yammiyavar},
  editor       = {Nuray M. Aykin},
  title        = {Usability Constructs: {A} Cross-Cultural Study of How Users and Developers
                  Experience Their Use of Information Systems},
  booktitle    = {Usability and Internationalization. {HCI} and Culture, Second International
                  Conference on Usability and Internationalization, {UI-HCII} 2007,
                  Held as Part of {HCI} International 2007, Beijing, China, July 22-27,
                  2007, Proceedings, Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {4559},
  pages        = {317--326},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-73287-7\_39},
  doi          = {10.1007/978-3-540-73287-7\_39},
  timestamp    = {Tue, 14 May 2019 10:00:43 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/HertzumCHKSY07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/Hertzum06,
  author       = {Morten Hertzum},
  title        = {Problem Prioritization in Usability Evaluation: From Severity Assessments
                  Toward Impact on Design},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {21},
  number       = {2},
  pages        = {125--146},
  year         = {2006},
  url          = {https://doi.org/10.1207/s15327590ijhc2102\_2},
  doi          = {10.1207/S15327590IJHC2102\_2},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/Hertzum06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/Hertzum06,
  author       = {Morten Hertzum},
  title        = {Minimal-feedback hints for remembering passwords},
  journal      = {Interactions},
  volume       = {13},
  number       = {3},
  pages        = {38--40},
  year         = {2006},
  url          = {https://doi.org/10.1145/1125864.1125888},
  doi          = {10.1145/1125864.1125888},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/interactions/Hertzum06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/ReidLFH06,
  author       = {Jane Reid and
                  Mounia Lalmas and
                  Karen Finesilver and
                  Morten Hertzum},
  title        = {Best entry points for structured document retrieval - Part {I:} Characteristics},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {1},
  pages        = {74--88},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2005.03.006},
  doi          = {10.1016/J.IPM.2005.03.006},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/ReidLFH06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/ReidLFH06a,
  author       = {Jane Reid and
                  Mounia Lalmas and
                  Karen Finesilver and
                  Morten Hertzum},
  title        = {Best entry points for structured document retrieval - Part {II:} Types,
                  usage and effectiveness},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {1},
  pages        = {89--105},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2005.03.002},
  doi          = {10.1016/J.IPM.2005.03.002},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/ReidLFH06a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/HertzumH05,
  author       = {Morten Hertzum and
                  Kasper Hornb{\ae}k},
  title        = {TouchGrid: Touchpad pointing by recursively mapping taps to smaller
                  display regions},
  journal      = {Behav. Inf. Technol.},
  volume       = {24},
  number       = {5},
  pages        = {337--346},
  year         = {2005},
  url          = {https://doi.org/10.1080/01449290512331335591},
  doi          = {10.1080/01449290512331335591},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/HertzumH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/colis/SkovvangEH05,
  author       = {Morten Skovvang and
                  Mikael K. Elb{\ae}k and
                  Morten Hertzum},
  editor       = {Fabio Crestani and
                  Ian Ruthven},
  title        = {Personometrics: Mapping and Visualizing Communication Patterns in
                  R{\&}D Projects},
  booktitle    = {Context: Nature, Impact, and Role - 5th International Conference on
                  Conceptions of Library and Information Sciences, CoLIS 2005, Glasgow,
                  UK, June 4-8, 2005, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {3507},
  pages        = {141--154},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/11495222\_12},
  doi          = {10.1007/11495222\_12},
  timestamp    = {Tue, 14 May 2019 10:00:46 +0200},
  biburl       = {https://dblp.org/rec/conf/colis/SkovvangEH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/group/NilssonH05,
  author       = {Magnus Nilsson and
                  Morten Hertzum},
  editor       = {Mark Pendergast and
                  Kjeld Schmidt and
                  Gloria Mark and
                  Mark S. Ackerman},
  title        = {Negotiated rhythms of mobile work: time, place, and work schedules},
  booktitle    = {Proceedings of the 2005 International {ACM} {SIGGROUP} Conference
                  on Supporting Group Work, {GROUP} 2005, Sanibel Island, Florida, USA,
                  November 6-9, 2005},
  pages        = {148--157},
  publisher    = {{ACM}},
  year         = {2005},
  url          = {https://doi.org/10.1145/1099203.1099233},
  doi          = {10.1145/1099203.1099233},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/group/NilssonH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/group/BjornH05,
  author       = {Pernille Bj{\o}rn and
                  Morten Hertzum},
  editor       = {Mark Pendergast and
                  Kjeld Schmidt and
                  Gloria Mark and
                  Mark S. Ackerman},
  title        = {Proactive behaviour may lead to failure in virtual project-based collaborative
                  learning},
  booktitle    = {Proceedings of the 2005 International {ACM} {SIGGROUP} Conference
                  on Supporting Group Work, {GROUP} 2005, Sanibel Island, Florida, USA,
                  November 6-9, 2005},
  pages        = {326--327},
  publisher    = {{ACM}},
  year         = {2005},
  url          = {https://doi.org/10.1145/1099203.1099261},
  doi          = {10.1145/1099203.1099261},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/group/BjornH05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ajis/HertzumJN04,
  author       = {Morten Hertzum and
                  Niels J{\o}rgensen and
                  Mie N{\o}rgaard},
  title        = {Usable Security and E-Banking: ease of use vis-a-vis security},
  journal      = {Australas. J. Inf. Syst.},
  volume       = {11},
  number       = {2},
  year         = {2004},
  url          = {http://journal.acs.org.au/index.php/ajis/article/view/124},
  timestamp    = {Wed, 10 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ajis/HertzumJN04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cscw/Hertzum04,
  author       = {Morten Hertzum},
  title        = {Small-Scale Classification Schemes: {A} Field Study of Requirements
                  Engineering},
  journal      = {Comput. Support. Cooperative Work.},
  volume       = {13},
  number       = {1},
  pages        = {35--61},
  year         = {2004},
  url          = {https://doi.org/10.1023/B:COSU.0000014877.66402.43},
  doi          = {10.1023/B:COSU.0000014877.66402.43},
  timestamp    = {Fri, 05 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cscw/Hertzum04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/HertzumS04,
  author       = {Morten Hertzum and
                  Jesper Simonsen},
  editor       = {Roope Raisamo},
  title        = {Evidence-based development: a viable approach?},
  booktitle    = {Proceedings of the Third Nordic Conference on Human-Computer Interaction
                  2004, Tampere, Finland, October 23-27, 2004},
  pages        = {385--388},
  publisher    = {{ACM}},
  year         = {2004},
  url          = {https://doi.org/10.1145/1028014.1028076},
  doi          = {10.1145/1028014.1028076},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/nordichi/HertzumS04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumJ03,
  author       = {Morten Hertzum and
                  Niels Ebbe Jacobsen},
  title        = {The Evaluator Effect: {A} Chilling Fact About Usability Evaluation
                  Methods},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {15},
  number       = {1},
  pages        = {183--204},
  year         = {2003},
  url          = {https://doi.org/10.1207/S15327590IJHC1501\_14},
  doi          = {10.1207/S15327590IJHC1501\_14},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumJ03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/Hertzum03,
  author       = {Morten Hertzum},
  title        = {Making use of scenarios: a field study of conceptual design},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {58},
  number       = {2},
  pages        = {215--239},
  year         = {2003},
  url          = {https://doi.org/10.1016/S1071-5819(02)00138-6},
  doi          = {10.1016/S1071-5819(02)00138-6},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/Hertzum03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/Hertzum03,
  author       = {Morten Hertzum},
  title        = {Requests for information from a film archive: a case study of multimedia
                  retrieval},
  journal      = {J. Documentation},
  volume       = {59},
  number       = {2},
  pages        = {168--186},
  year         = {2003},
  url          = {https://doi.org/10.1108/00220410310463473},
  doi          = {10.1108/00220410310463473},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/Hertzum03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/iando/Hertzum02,
  author       = {Morten Hertzum},
  title        = {The importance of trust in software engineers' assessment and choice
                  of information sources},
  journal      = {Inf. Organ.},
  volume       = {12},
  number       = {1},
  pages        = {1--18},
  year         = {2002},
  url          = {https://doi.org/10.1016/S1471-7727(01)00007-0},
  doi          = {10.1016/S1471-7727(01)00007-0},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/iando/Hertzum02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/iwc/HertzumAAH02,
  author       = {Morten Hertzum and
                  Hans H. K. Andersen and
                  Verner Andersen and
                  Camilla B. Hansen},
  title        = {Trust in information sources: seeking information from people, documents,
                  and virtual agents},
  journal      = {Interact. Comput.},
  volume       = {14},
  number       = {5},
  pages        = {575--599},
  year         = {2002},
  url          = {https://doi.org/10.1016/S0953-5438(02)00023-1},
  doi          = {10.1016/S0953-5438(02)00023-1},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/HertzumAAH02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HertzumJM02,
  author       = {Morten Hertzum and
                  Niels Ebbe Jacobsen and
                  Rolf Molich},
  editor       = {Loren G. Terveen and
                  Dennis R. Wixon},
  title        = {Usability inspections by groups of specialists: perceived agreement
                  in spite of disparate observations},
  booktitle    = {Extended abstracts of the 2002 Conference on Human Factors in Computing
                  Systems, {CHI} 2002, Minneapolis, Minnesota, USA, April 20-25, 2002},
  pages        = {662--663},
  publisher    = {{ACM}},
  year         = {2002},
  url          = {https://doi.org/10.1145/506443.506534},
  doi          = {10.1145/506443.506534},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/HertzumJM02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/Hertzum02,
  author       = {Morten Hertzum},
  editor       = {Olav W. Bertelsen},
  title        = {Organisational implementation: a complex but under-recognised aspect
                  of information-system design},
  booktitle    = {Proceedings of the Second Nordic Conference on Human-Computer Interaction
                  2002, Aarhus, Denmark, October 19-23, 2002},
  pages        = {201--204},
  publisher    = {{ACM}},
  year         = {2002},
  url          = {https://doi.org/10.1145/572020.572045},
  doi          = {10.1145/572020.572045},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/nordichi/Hertzum02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/HertzumJ01,
  author       = {Morten Hertzum and
                  Niels Ebbe Jacobsen},
  title        = {The Evaluator Effect: {A} Chilling Fact About Usability Evaluation
                  Methods},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {13},
  number       = {4},
  pages        = {421--443},
  year         = {2001},
  url          = {https://doi.org/10.1207/S15327590IJHC1304\_05},
  doi          = {10.1207/S15327590IJHC1304\_05},
  timestamp    = {Thu, 18 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/HertzumJ01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/HertzumLF01,
  author       = {Morten Hertzum and
                  Mounia Lalmas and
                  Erik Fr{\o}kj{\ae}r},
  editor       = {Michitaka Hirose},
  title        = {How Are Searching and Reading Intertwined during Retrieval from Hierarchically
                  Structured Documents?},
  booktitle    = {Human-Computer Interaction {INTERACT} '01: {IFIP} {TC13} International
                  Conference on Human-Computer Interaction, Tokyo, Japan, July 9-13,
                  2001},
  pages        = {537--544},
  publisher    = {{IOS} Press},
  year         = {2001},
  timestamp    = {Thu, 02 Jul 2015 17:11:06 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/HertzumLF01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/HertzumP00,
  author       = {Morten Hertzum and
                  Annelise Mark Pejtersen},
  title        = {The information-seeking practices of engineers: searching for documents
                  as well as for people},
  journal      = {Inf. Process. Manag.},
  volume       = {36},
  number       = {5},
  pages        = {761--778},
  year         = {2000},
  url          = {https://doi.org/10.1016/S0306-4573(00)00011-X},
  doi          = {10.1016/S0306-4573(00)00011-X},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/HertzumP00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/FrokjaerHH00,
  author       = {Erik Fr{\o}kj{\ae}r and
                  Morten Hertzum and
                  Kasper Hornb{\ae}k},
  editor       = {Thea Turner and
                  Gerd Szwillus},
  title        = {Measuring usability: are effectiveness, efficiency, and satisfaction
                  really correlated?},
  booktitle    = {Proceedings of the {CHI} 2000 Conference on Human factors in computing
                  systems, The Hague, The Netherlands, April 1-6, 2000},
  pages        = {345--352},
  publisher    = {{ACM}},
  year         = {2000},
  url          = {https://doi.org/10.1145/332040.332455},
  doi          = {10.1145/332040.332455},
  timestamp    = {Tue, 16 Aug 2022 23:04:24 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/FrokjaerHH00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ami/Hertzum99,
  author       = {Morten Hertzum},
  title        = {A Review of Museum Web Sites: In Search of User-Centred Design},
  journal      = {Arch. Mus. Informatics},
  volume       = {12},
  number       = {2},
  pages        = {127--138},
  year         = {1999},
  url          = {https://doi.org/10.1023/A\%3A1009009104685},
  doi          = {10.1023/A\%3A1009009104685},
  timestamp    = {Fri, 22 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ami/Hertzum99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecscw/Hertzum99,
  author       = {Morten Hertzum},
  editor       = {Susanne B{\o}dker and
                  Morten Kyng and
                  Kjeld Schmidt},
  title        = {Six roles of documents in professionals' work},
  booktitle    = {Proceedings of the 6th European Conference on Computer Supported Cooperative
                  Work, Copenhagen, Denmark, September 12-16, 1999},
  pages        = {41--60},
  publisher    = {Springer},
  year         = {1999},
  url          = {https://doi.org/10.1007/978-94-011-4441-4\_3},
  doi          = {10.1007/978-94-011-4441-4\_3},
  timestamp    = {Fri, 21 Jun 2019 13:08:59 +0200},
  biburl       = {https://dblp.org/rec/conf/ecscw/Hertzum99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/HertzumJ99,
  author       = {Morten Hertzum and
                  Niels Ebbe Jacobsen},
  editor       = {Hans{-}J{\"{o}}rg Bullinger and
                  J{\"{u}}rgen Ziegler},
  title        = {The Evaluator Effect during First-Time Use of the Cognitive Walkthrough
                  Technique},
  booktitle    = {Human-Computer Interaction: Ergonomics and User Interfaces, Proceedings
                  of {HCI} International '99 (the 8th International Conference on Human-Computer
                  Interaction), Munich, Germany, August 22-26, 1999, Volume 1},
  pages        = {1063--1067},
  publisher    = {Lawrence Erlbaum},
  year         = {1999},
  timestamp    = {Wed, 07 Jan 2015 19:13:32 +0100},
  biburl       = {https://dblp.org/rec/conf/hci/HertzumJ99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JacobsenHJ98,
  author       = {Niels Ebbe Jacobsen and
                  Morten Hertzum and
                  Bonnie E. John},
  editor       = {Clare{-}Marie Karat and
                  Arnold M. Lund},
  title        = {The evaluator effect in usability tests},
  booktitle    = {{CHI} 98 Conference Summary on Human Factors in Computing Systems,
                  {CHI} '98, Los Angeles, California, {USA}},
  pages        = {255--256},
  publisher    = {{ACM}},
  year         = {1998},
  url          = {https://doi.org/10.1145/286498.286737},
  doi          = {10.1145/286498.286737},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JacobsenHJ98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/HertzumF96,
  author       = {Morten Hertzum and
                  Erik Fr{\o}kj{\ae}r},
  title        = {Browsing and Querying in Online Documentation: {A} Study of User Interfaces
                  and the Interaction Process},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {3},
  number       = {2},
  pages        = {136--161},
  year         = {1996},
  url          = {https://doi.org/10.1145/230562.230570},
  doi          = {10.1145/230562.230570},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tochi/HertzumF96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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