BibTeX records: Lai-Kow Chan

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@article{DBLP:journals/eor/HeCW07,
  author       = {Yan{-}Qun He and
                  Lai{-}Kow Chan and
                  Ming{-}Lu Wu},
  title        = {Balancing productivity and consumer satisfaction for profitability:
                  Statistical and fuzzy regression analysis},
  journal      = {Eur. J. Oper. Res.},
  volume       = {176},
  number       = {1},
  pages        = {252--263},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.ejor.2005.06.050},
  doi          = {10.1016/J.EJOR.2005.06.050},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/HeCW07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/eor/ChanW02,
  author       = {Lai{-}Kow Chan and
                  Ming{-}Lu Wu},
  title        = {Quality function deployment: {A} literature review},
  journal      = {Eur. J. Oper. Res.},
  volume       = {143},
  number       = {3},
  pages        = {463--497},
  year         = {2002},
  url          = {https://doi.org/10.1016/S0377-2217(02)00178-9},
  doi          = {10.1016/S0377-2217(02)00178-9},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/ChanW02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}