Volume 11,
Number 1,
Winter 2009
- Stephen C. Graves:
A Letter from the Editor.
1-3
- Diwakar Gupta, Lei Wang:
A Stochastic Inventory Model with Trade Credit.
4-18
- Mor Armony, Erica L. Plambeck, Sridhar Seshadri:
Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV).
19-32
- Damian R. Beil, Lawrence M. Wein:
A Pooling Analysis of Two Simultaneous Online Auctions.
33-51
- Shannon W. Anderson, L. Scott Baggett, Sally K. Widener:
The Impact of Service Operations Failures on Customer Satisfaction: Evidence on How Failures and Their Source Affect What Matters to Customers.
52-69
- Achal Bassamboo, J. Michael Harrison, Assaf J. Zeevi:
Pointwise Stationary Fluid Models for Stochastic Processing Networks.
70-89
- Lauren Xiaoyuan Lu, Jan A. Van Mieghem:
Multimarket Facility Network Design with Offshoring Applications.
90-108
- Robert Swinney, Serguei Netessine:
Long-Term Contracts Under the Threat of Supplier Default.
109-127
- Jean-Philippe Gayon, Saif Benjaafar, Francis de Véricourt:
Using Imperfect Advance Demand Information in Production-Inventory Systems with Multiple Customer Classes.
128-143
- Gregory A. DeCroix, Jing-Sheng Song, Paul H. Zipkin:
Managing an Assemble-to-Order System with Returns.
144-159
- Sunder Kekre, Nicola Secomandi, Erkut Sönmez, Kenneth West:
OM Practice - Balancing Risk and Efficiency at a Major Commercial Bank.
160-173
- Jian Li, Suresh Chand, Maqbool Dada, Shailendra Mehta:
Managing Inventory Over a Short Season: Models with Two Procurement Opportunities.
174-184
Volume 11,
Number 2,
Spring 2009
- Brian Tomlin:
Impact of Supply Learning When Suppliers Are Unreliable.
192-209
- Milind Dawande, Michael Pinedo, Chelliah Sriskandarajah:
Multiple Part-Type Production in Robotic Cells: Equivalence of Two Real-World Models.
210-228
- Ke Fu, Vernon Ning Hsu, Chung-Yee Lee:
Note - Optimal Component Acquisition for a Single-Product, Single-Demand Assemble-to-Order Problem with Expediting.
229-236
- Itay Gurvich, Ward Whitt:
Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems.
237-253
- Lauren Xiaoyuan Lu, Jan A. Van Mieghem, R. Canan Savaskan:
Incentives for Quality Through Endogenous Routing.
254-273
- Andrea Masini, Luk N. Van Wassenhove:
ERP Competence-Building Mechanisms: An Exploratory Investigation of Configurations of ERP Adopters in the European and U.S. Manufacturing Sectors.
274-298
- Ying-Ju Chen, Gustavo J. Vulcano:
Effects of Information Disclosure Under First- and Second-Price Auctions in a Supply Chain Setting.
299-316
- Lingxiu Dong, Panos Kouvelis, Zhongjun Tian:
Dynamic Pricing and Inventory Control of Substitute Products.
317-339
- Ping Josephine Xu, Russell J. Allgor, Stephen C. Graves:
Benefits of Reevaluating Real-Time Order Fulfillment Decisions.
340-355
- Tudor Bodea, Mark Ferguson, Laurie Garrow:
Data Set - Choice-Based Revenue Management: Data from a Major Hotel Chain.
356-361
- Archis Ghate, Robert L. Smith:
Optimal Backlogging Over an Infinite Horizon Under Time-Varying Convex Production and Inventory Costs.
362-368
- Gérard P. Cachon, Stephen C. Graves:
Acknowledgment to Guest Associate Editors and Reviewers (2008).
369-372
Volume 11,
Number 3,
Summer 2009
- Martin A. Lariviere:
2009 M&SOM Best Paper Award.
373
- Vernon N. Hsu, Susan H. Xu, Boris Jukic:
Optimal Scheduling and Incentive Compatible Pricing for a Service System with Quality of Service Guarantees.
375-396
- Rouba Ibrahim, Ward Whitt:
Real-Time Delay Estimation Based on Delay History.
397-415
- Bin Hu, Saif Benjaafar:
Partitioning of Servers in Queueing Systems During Rush Hour.
416-428
- Enno Siemsen, Aleda V. Roth, Sridhar Balasubramanian, Gopesh Anand:
The Influence of Psychological Safety and Confidence in Knowledge on Employee Knowledge Sharing.
429-447
- Cuihong Li, Laurens G. Debo:
Second Sourcing vs. Sole Sourcing with Capacity Investment and Asymmetric Information.
448-470
- Anandasivam Gopal, Guodong (Gordon) Gao:
Certification in the Indian Offshore IT Services Industry.
471-492
- Jing-Sheng Song, Yao Zhao:
The Value of Component Commonality in a Dynamic Inventory System with Lead Times.
493-508
- Kevin B. Hendricks, Vinod R. Singhal:
Demand-Supply Mismatches and Stock Market Reaction: Evidence from Excess Inventory Announcements.
509-524
- Gregory Dobson, Edieal J. Pinker, R. Lawrence Van Horn:
Division of Labor in Medical Office Practices.
525-537
- Yanzhi Li, Andrew Lim, Brian Rodrigues:
Note - Pricing and Inventory Control for a Perishable Product.
538-542
Volume 11,
Number 4,
Fall 2009
- Senthil K. Veeraraghavan, Laurens G. Debo:
Joining Longer Queues: Information Externalities in Queue Choice.
543-562
- Sarang Deo, Charles J. Corbett:
Cournot Competition Under Yield Uncertainty: The Case of the U.S. Influenza Vaccine Market.
563-576
- Jeffrey D. Shulman, Anne T. Coughlan, R. Canan Savaskan:
Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns.
577-594
- Xuanming Su:
Consumer Returns Policies and Supply Chain Performance.
595-612
- Hyun-Soo Ahn, Mehmet Gümüs, Philip Kaminsky:
Inventory, Discounts, and the Timing Effect.
613-629
- Chris Groër, Bruce L. Golden, Edward A. Wasil:
The Consistent Vehicle Routing Problem.
630-643
- Vasiliki Kostami, Amy R. Ward:
Managing Service Systems with an Offline Waiting Option and Customer Abandonment.
644-656
- Tor Schoenmeyr, Stephen C. Graves:
Strategic Safety Stocks in Supply Chains with Evolving Forecasts.
657-673
- Nilay Tanik Argon, Serhan Ziya:
Priority Assignment Under Imperfect Information on Customer Type Identities.
674-693
- Omar Besbes, Sergei Savin:
Going Bunkers: The Joint Route Selection and Refueling Problem.
694-711
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