Volume 1, Number 1, March 2002

• 
  Ritu Agarwal, Vallabh Sambamurthy: Principles and Models for Organizing the IT Function.
• 
  Peter Weill, Michael Vitale: What IT Infrastructure Capabilities are Needed to Implement E-Business Models?
• 
  Stuart E. Madnick, Michael Siegel: Seizing the Opportunity: Exploiting Web Aggregation.
• 
  Bradley C. Wheeler, George M. Marakas, Peter Brickley: From Back Office to Boardroom: Repositioning Global IT By Educating the Line to Lead at British American Tobacco.
• 
  Roy Dunbar: Executive Response: BAT Demonstrates an Effective "Two-Handed Clap".

Volume 1, Number 2, June 2002

• 
  Jack Rockart: Editor's Comments.
• 
  Erran Carmel, Ritu Agarwal: The Maturation of Offshore Sourcing of Information Technology Work.
• 
  Dale Goodhue, Barbara Wixom, Hugh J. Watson: Realizing Business Benefits Through CRM: Hitting the Right Target in the Right Way.
• 
  Ronald S. Swift: Executive Response: CRM is Changing Our Eras, the Information We Require, and Our Processes?
• 
  Yolande E. Chan: Why Haven't We Mastered Alignment? The Importance of the Informal Organization Structure.
• 
  Thomas Kern, Leslie P. Willcocks, Mary Lacity: Application Service Provision: Risk Assessment and Mitigation.

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