Xin Li, Traci J. Hess, Joseph S. Valacich: Why do we trust new technology? A study of initial trust formation with organizational information systems. 39-71
Calvin Meng Lai Chan, Shan Ling Pan: User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives. 124-139
Zahir Irani, Peter E. D. Love, Stephen Jones: Learning lessons from evaluating eGovernment: Reflective case experiences that support transformational government. 155-164
Eric K. Clemons, Matt E. Thatcher: Capital One Financial and a decade of experience with newly vulnerable markets: Some propositions concerning the competitive advantage of new entrants. 179-189
Albert Boonstra, Jan de Vries: Managing stakeholders around inter-organizational systems: A diagnostic approach. 190-201
Ari Heiskanen, Mike Newman, Merja Eklin: Control, trust, power, and the dynamics of information system outsourcing relationships: A process study of contractual software development. 268-286