Eric Tsui: The role of IT in KM: where are we now and where are we heading?
3-6
Yogesh Malhotra: Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance.
7-28
Laurence Lock Lee: Balancing business process with business practice for organizational advantage.
29-41
Clyde W. Holsapple: The inseparability of modern knowledge management and computer-based technology.
42-52
Lei Chi, Clyde W. Holsapple: Understanding computer-mediated interorganizational collaboration: a model and framework.
53-75
Jay Liebowitz: Linking social network analysis with the analytic hierarchy process for knowledge mapping in organizations.
76-86
Paul Iske, Willem Boersma: Connected brains: Question and answer systems for knowledge sharing: concepts, implementation and return on investment.
126-145
C. B. Crawford: Effects of transformational leadership and organizational position on knowledge management.
6-16
Mikael Schönström: Creating knowledge networks: lessons from practice.
17-29
Johnny C. F. So, Narasimha Bolloju: Explaining the intentions to share and reuse knowledge in the context of IT service operations.
30-41
Karen Edge: Powerful public sector knowledge management: a school district example.
42-52
Astrid Jaime, Mickael Gardoni, Joël Mosca, Dominique Vinck: BASIC Lab: a software tool for supporting the production of knowledge in research organizations through the management of scientific concepts.
53-66