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Information Systems Management, Volume 21

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Volume 21, Number 1, 2004

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Dawna Travis Dewire:
From the Editor. 5-7
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Harold Halbleib:
Requirements Management. 8-14
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Ledis Chirinos, Francisca Losavio, Alfredo Matteo:
Identifying Quality-Based Requirements. 15-26
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Francisca Losavio, Ledis Chirinos, Alfredo Matteo, Nicole Lévy, Amar Ramdane-Cherif:
Designing Quality Architecture: Incorporating ISO Standards into the Unified Process. 27-44
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Dirk Vriens, Jan Achterbergh:
Planning Local E-Government. 45-57
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Janice C. Sipior, Burke T. Ward, Nicholas M. Rongione:
Ethics of Collecting and Using Consumer Internet Data. 58-66
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  - journals/ism/DeFranco-tommarelloD04
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Joanna DeFranco-Tommarello, Fadi P. Deek:
Collaborative Problem Solving and Groupware for Software Development. 67-80
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Wen C. Pai:
Hierarchical Analysis for Discovering Knowledge in Large Databases. 81-88
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Carol A. Hacker:
New Employee Orientation: Make it Pay Dividends for Years to Come. 89-92
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Stewart L. Stokes:
Taking Charge. 93-97

Volume 21, Number 2, 2004

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Dear Readers:
From the Editor. 5-8
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Charles T. Carroll:
Structured Project Requests for Control, Analysis, and Training. 9-15
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Jerome Kanter, John J. Walsh:
Toward More Successful Project Management. 16-21
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Raju Kocharekar:
An it Architecture for Nimble Organizations: Managing Access from Cyberspace. 22-30
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Robert Levine:
Risk Management Systems: Understanding the Need. 31-37
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Theodore Grossman, James Walsh:
Avoiding the Pitfalls of Erp System Implementation. 38-42
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Mirza B. Murtaza, Jaymeen R. Shah:
Managing Information for Effective Business Partner Relationships. 43-52
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Mark N. Frolick, Lei-da Chen:
Assessing M-Commerce Opportunities. 53-61
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Amir M. Hormozi, Stacy Giles:
Data Mining: A Competitive Weapon for Banking and Retail Industries. 62-71
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John P. Murray:
Judging it Department Performance. 72-77
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Antonio de Amescua Seco, José García, Manuel Velasco, Paloma Martínez, Belén Ruíz, Juan Lloréns, Luis García, José Antonio Calvo-Manzano, Tomás San Feliu Gilabert:
A Software Project Management Framework. 78-85
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Stewart L. Stokes:
The Must-Have Competency. 86-90
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Stewart L. Stokes:
Emotional Intelligence. 91-96

Volume 21, Number 3, 2004

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Carol V. Brown:
From the Editor. 5-6
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Leslie P. Willcocks, John Hindle, David F. Feeny, Mary Lacity:
It and Business Process Outsourcing: The Knowledge Potential. 7-15
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Madhu T. Rao:
Key Issues for Global it Sourcing: Country and Individual Factors. 16-21
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Ralph Kliem:
Managing the Risks of Offshore it Development Projects. 22-27
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Sergiy Zatolyuk, Bridget Allgood:
Evaluating a Country For Offshore Outsourcing: Software Development Providers in the Ukraine. 28-33
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K. G. K. Nair, P. N. Prasad:
Offshore Outsourcing: A Swot Analysis of a State in India. 34-40
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Lowell Lindstrom, Ron Jeffries:
Extreme Programming and Agile Software Development Methodologies. 41-52
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Leslie J. Waguespack Jr., William T. Schiano:
Component-Based is Architecture. 53-60
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John van den Hoven:
Data Architecture Standards for the Effective Enterprise. 61-64
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Fritz H. Grupe, Sid Gesh, Simon Jooste:
Software Sales by it Departments: Managing the Opportunities and Issues. 65-69
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Virginia Cerullo, Michael J. Cerullo:
Business Continuity Planning: A Comprehensive Approach. 70-78
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Heikki Topi:
Supporting Telework: Obstacles and Solutions. 79-85
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Stuart Robbins:
Some Thoughts on our Globalized Workforce. 86-87
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Paul Gray:
From Leo to it Value and Security. 88-91

Volume 21, Number 4, 2004

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Carol V. Brown:
From the Editor. 5-6
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Ryan Peterson:
Crafting Information Technology Governance. 7-22
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N. Dean Meyer:
Systemic is Governance: An Introduction. 23-34
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Kenneth G. Rau:
Effective Governance of It: Design Objectives, Roles, and Relationships. 35-42
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Naomi Karten:
With Service Level Agreements, Less is More. 43-44
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Gerard M. Hill:
Evolving the Project Management Office: A Competency Continuum. 45-51
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Merete Hvalshagen:
Transforming the it Organization for the State of Virginia. 52-61
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Richard M. Kesner:
Building Consortia-Based it Solutions: A Decision Support Architecture for Agencies in Multiple State Governments. 62-71
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Laura L. Pfannenstein, Ray J. Tsai:
Offshore Outsourcing: Current and Future Effects on American it Industry. 72-80
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Stuart Robbins:
Is Governance. 81-82
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William R. King:
Outsourcing and the Future of It. 83-84

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