Volume 10, Number 1, 2000

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  Niels Peter Mols: The Internet and services marketing - the case of Danish retail banking. 7-18
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  Chanaka Jayawardhena, Paul Foley: Changes in the banking sector - the case of Internet banking in the UK. 19-31
• 
  Christian Bauer, Arno Scharl: Quantitive evaluation of Web site content and structure. 31-44
• 
  Dieter Fink, Ricky Laupase: Perceptions of Web site design characteristics: a Malaysian/Australian comparison. 44-55
• 
  Pauline Ratnasingam: The influence of power on trading partner trust in electronic commerce. 56-63
• 
  Samuel Wodi Jimba, Morayo Ibironke Atinmo: The influence of information technology access on agricultural research in Nigeria. 63-71
• 
  Caroline Chan, Paula M. C. Swatman: From EDI to Internet commerce: the BHP Steel experience. 72-83

Volume 10, Number 2, 2000

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  Ian Phau, Sui Meng Poon: Factors influencing the types of products and services purchased over the Internet. 102-113
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  Johan Åberg, Nahid Shahmehri: The role of human Web assistants in e-commerce: an analysis and a usability study. 114-125
• 
  Urs E. Gattiker, Stefano Perlusz, Kristoffer Bohmann: Using the Internet for B2B activities: a review and future directions for research. 126-140
• 
  Ann Applebee, Peter Clayton, Celina Pascoe, Harry Bruce: Australian academic use of the Internet: implications for university administrators. 141-149
• 
  Mike Thelwall: Commercial Web sites: lost in cyberspace? 150-159
• 
  Alfred Loo, Chris Bloor, Y. K. Choi: Parallel computing using Web servers and "servlets". 160-169
• 
  Debra Howcroft, Nathalie N. Mitev: An empirical study of Internet usage and difficulties among medical practice management in the UK. 170-181

Volume 10, Number 3, 2000

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  Leo R. Vijayasarathy, Joseph M. Jones: Print and Internet catalog shopping: assessing attitudes and intentions. 191-202
• 
  Jennifer Rowley: Product searching with shopping bots. 203-214
• 
  Pingjun Jiang: Segment-based mass customization: an exploration of a new conceptual marketing framework. 215-226
• 
  Brian L. Massey: Market-based predictors of interactivity at Southeast Asian online newspapers. 227-237
• 
  Michael P. Evans, Steven Furnell: Internet-based security incidents and the potential for false alarms. 238-245
• 
  Nick Bontis, Honsan Chung: The evolution of software pricing: from box licenses to application service provider models. 246-255

Volume 10, Number 4, 2000

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  G. Ruggeri Stevens, J. McElhill: A qualitative study and model of the use of e-mail in organisations. 271-283
• 
  Dimitris Kardaras, Eleutherios Papathanassiou: The development of B2C e-commerce in Greece: current situation and future potential. 284-294
• 
  Daniel Cunliffe: Developing usable Web sites - a review and model. 295-308
• 
  Thomas O'Daniel, Chew Kok Wai: Domain name and site hosting preferences: empirical evidence. 308-316
• 
  Amanda Spink, Bernard J. Jansen, H. Cenk Ozmultu: Use of query reformulation and relevance feedback by Excite users. 317-328
• 
  R. William Maule: Metacognitive research and development framework (MRDF) for Internet instructional science software. 329-346
• 
  Kaye Bentley, Pak Yoong: Knowledge work and telework: an exploratory study. 346-356

Volume 10, Number 5, 2000

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  Nick Bontis, Akemi De Castro: The First World Congress on the Management of Electronic Commerce: review and commentary. 365-374
• 
  Fang Wang, Milena M. Head, Norman P. Archer: A relationship-building model for the Web retail marketplace. 374-384
• 
  Norman P. Archer, Yufei Yuan: Managing business-to-business relationships throughout the e-commerce procurement life cycle. 385-395
• 
  Susan Sproule, Norman P. Archer: A buyer behaviour framework for the development and design of software agents in e-commerce. 396-405
• 
  Marijn Janssen, Henk G. Sol: Evaluating the role of intermediaries in the electronic value chain. 406-417
• 
  Henry M. Kim: Enabling integrated decision making for electronic commerce by modelling an enterprise's sharable knowledge. 418-425
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  Mark B. Kolesar, R. Wayne Galbraith: A services-marketing perspective on e-retailing: implications for e-retailers and directions for further research. 424-438
• 
  Helen Hasan, Hendrika (Rita) Tibbits: Strategic management of electronic commerce: an adaptation of the balanced scorecard. 439-450
• 
  Shouhong Wang: Meta-management of virtual organizations: toward information technology support. 451-459
• 
  George Tovstiga, Ernest J. Fantner: Implications of the dynamics of the new networked economy for e-business start-ups: the case of Philips' Access Point. 459-470

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