Volume 102, Number 1, 2002

• 
  Sabine B. Reddy, Ram Reddy: Competitive agility and the challenge of legacy information systems. 5-16
• 
  Sang M. Lee, Soongoo Hong: An enterprise-wide knowledge management system infrastructure. 17-25
• 
  Jyh-Horng Michael Tarn, David C. Yen, Marcus Beaumont: Exploring the rationales for ERP and SCM integration. 26-34
• 
  T. Hillman Willis, Ann Hillary Willis-Brown: Extending the value of ERP. 35-38
• 
  Lucía Isabel García-Cebrián, Alfonso López-Viñegla: The use of the scorecard in the management of production-operations. 39-46
• 
  Hongjiang Xu, Jeretta Horn Nord, Noel Brown, G. Daryl Nord: Data quality issues in implementing an ERP. 47-58

Volume 102, Number 2, 2002

• 
  Amy J. C. Trappey, Pei-Shun Ho: Human resource assignment system for distribution centers. 64-72
• 
  Jaideep Motwani, Zubair M. Mohamed: Flow manufacturing - necessity, benefits, and implementation: a case study. 73-79
• 
  Jason Chou-Hong Chen: Enterprise computing asset management: a case study. 80-88
• 
  Ranjit Bose: Customer relationship management: key components for IT success. 89-97
• 
  Jiaqin Yang, Huei Lee: Identifying key factors for successful joint venture in China. 98-109
• 
  Cem Canel, Sidhartha R. Das: Modeling global facility location decisions: integrating marketing and manufacturing decisions. 110-118

Volume 102, Number 3, 2002

• 
  Lisbeth Hedelin, Carl Martin Allwood: IT and strategic decision making. 125-139
• 
  William P. Wagner, Q. Chung, Todd Baratz: Implementing corporate intranets: lessons learned from two high-tech firms. 140-145
• 
  Qingyu Zhang, Mei Cao: Business process reengineering for flexibility and innovation in manufacturing. 146-152
• 
  David T. Boyd, Larry Kronk, Russell Skinner: The effects of just-in-time systems on financial accounting metrics. 153-164
• 
  Majed Al-Mashari: Enterprise resource planning (ERP) systems: a research agenda. 165-170
• 
  Wann-Yih Wu, Chwan-Yi Chiang, Jeng-Sin Jiang: Interrelationships between TMT management styles and organizational innovation. 171-183

Volume 102, Number 4, 2002

• 
  Castán Farrero, Laura Guitart Tarrés, Catalina Bolancé Losilla: Optimization of replacement stocks using a maintenance programme derived from reliability studies of production systems. 188-196
• 
  Timothy B. Biggart, Vidyaranya B. Gargeya: Impact of JIT on inventory to sales ratios. 197-202
• 
  Matthew Fleming, Gordon Couturier: Managing the development of a mainframe-based inquiry system for the Internet. 203-210
• 
  Dien D. Phan: E-business success at Intel: an organization ecology and resource dependence perspective. 211-217
• 
  Jie Yang, Liming Yu: Electronic new product development -- a conceptual framework. 218-225
• 
  Fenghueih Huarng, Yao-Tzung Chen: Relationships of TQM philosophy, methods and performance: a survey in Taiwan. 226-234

Volume 102, Number 5, 2002

• 
  Eyong B. Kim, Sean B. Eom: Designing effective cyber store user interface. 241-251
• 
  Te-King Chien, Chin-Ho Su, Chao-Ton Su: Implementation of a customer satisfaction program: a case study. 252-259
• 
  Chimay J. Anumba, Catherine Baugh, Malik M. A. Khalfan: Organisational structures to support concurrent engineering in construction. 260-270
• 
  Antonio C. Caputo, F. Cucchiella, Luciano Fratocchi, Pacifico Marcello Pelagagge, Federica Scacchia: A methodological framework for innovation transfer to SMEs. 271-283
• 
  Jose L. Salmeron: EIS profitability, costs and benefits: an evolutionary approach. 284-288
• 
  Daniel Arias-Aranda, Luis M. Molina-Fernández: Determinants of innovation through a knowledge-based theory lens. 289-296

Volume 102, Number 6, 2002

• 
  Chinho Lin, Bertram Tan, Shofang Chang: The critical factors for technology absorptive capacity. 300-308
• 
  Kostas S. Metaxiotis, John E. Psarras, Dimitris Askounis: GENESYS: an expert system for production scheduling. 309-317
• 
  Alan R. Cannon, Amy B. Woszczynski: Crises and revolutions in information technology: lessons learned from Y2K. 318-324
• 
  Petter Gottschalk, Anne Foss Abrahamsen: Plans to utilize electronic marketplaces: the case of B2B procurement markets in Norway. 325-331
• 
  Duangpun Kritchanchai, Bart L. MacCarthy: A procedure for establishing a reference state in qualitative simulation of operational systems. 332-340
• 
  Hassan M. Selim: Manufacturing cell formation problem: a graph partitioning approach. 341-352

Volume 102, Number 7, 2002

• 
  Shouhong Wang: Knowledge maps for managing Web-based business. 357-364
• 
  Chang-tseh Hsieh, Huiqing Yang, Binshan Lin: Roles of knowledge management in online procurement systems. 365-370
• 
  Rosemary H. Wild, Kenneth A. Griggs, Tanya Downing: A framework for e-learning as a tool for knowledge management. 371-380
• 
  Ely Laureano Paiva, Aleda V. Roth, Jaime Evaldo Fensterseifer: Focusing information in manufacturing: a knowledge management perspective. 381-389
• 
  Jaydip M. Raol, Kai S. Koong, Lai C. Liu, Chun S. Yu: An identification and classification of enterprise portal functions and features. 390-399

Volume 102, Number 8, 2002

• 
  Robert J. Vokurka, Benito E. Flores: Plant charter classifications and the operating homogeneity of US manufacturing plants. 406-416
• 
  Timothy K. Shih, Chuan-Feng Chiu, Hui-Huang Hsu, Fuhua Lin: An integrated framework for recommendation systems in e-commerce. 417-431
• 
  G. Duffy, B. G. Dale: E-commerce processes: a study of criticality. 432-441
• 
  Yurong Xu, David C. Yen, Binshan Lin, David C. Chou: Adopting customer relationship management technology. 442-452
• 
  Sameer Kumar, David Meade: Has MRP run its course? A review of contemporary developments in planning systems. 453-462
• 
  Nijaz Bajgoric, I. Kuban Altinel, Murat Draman, Alitamer Ünal: Some aspects of using CASE tools in a Fusion-based application development project for production optimization. 463-471

Volume 102, Number 9, 2002

• 
  Roberto Gilioli Rotondaro: Defining the customer's expectations in e-business. 476-482
• 
  Lee Li: Western exporting manufacturers' channel structure in emerging markets. 483-492
• 
  Kuang-Wei Wen, Kuo-Fang Peng: Market segmentation via structured click stream analysis. 493-502
• 
  May W. C. So, Domenic Sculli: The role of trust, quality, value and risk in conducting e-business. 503-512
• 
  Conan M. Buzby, Arthur Gerstenfeld, Lindsay E. Voss, Amy Z. Zeng: Using lean principles to streamline the quotation process: a case study. 513-520

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