Volume 7, Number 1, 2006

• 
  Pier A. Abetti: The acquisition by Steria of Bull's service companies: motivations, negotiations, integration and strategic implications (2000-2004). 1-31
• 
  Mark Dausch, Cheng Hsu: Engineering service products: the case of mass-customising service agreements for heavy equipment industry. 32-51
• 
  Guochao Xiao, Kate Dunne, David O'Sullivan: Development of an online supplier selection module. 52-67
• 
  Christine Volkmann, Kim Oliver Tokarski: Growth strategies for young e-ventures through structured collaboration. 68-84
• 
  Sidhartha R. Das, Cem Canel: Designing service processes: a design factor based process model. 85-107

Volume 7, Number 2, 2006

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  M. Cristina Martinez-Fernandez, Ian Miles: Inside the software firm: co-production of knowledge and KISA in the innovation process. 115-125
• 
  M. Cristina Martinez-Fernandez, Venni Venkata Krishna: KISA in innovation of Australian software firms. 126-136
• 
  Laura E. Martinez-Solano, Majella Giblin, Edel Walshe: KISA in innovation of Irish software firms. 137-145
• 
  Kong-Rae Lee, Sang-Wan Shim, Byung-Seon Jeong: KISA in innovation of the software sector in Korea. 146-153
• 
  Julian Williams: KISA in innovation of New Zealand software firms. 154-162
• 
  Laura E. Martinez-Solano: Role and significance of KISA in the innovation of the software industry. 163-173
• 
  Shu-Hua Chien, Jyh-Jeng Wu: A study on pre-announcements of new products and product withdrawn. 174-184
• 
  Prasanta Kumar Dey, Saumitra Shankar Gupta, William Ho: Managing technology in oil pipelines industry. 185-210

Volume 7, Number 3, 2006

• 
  Dawn H. Pearcy, Larry C. Giunipero: The impact of electronic reverse auctions on purchase price reduction and governance structure: an empirical investigation. 215-236
• 
  Roula Michaelides, Dennis F. Kehoe: Service supply chain management in e-government operations. 237-252
• 
  Jeffrey Roy: E-service delivery and new governance capacities: 'Service Canada' as a case study. 253-271
• 
  Mohammad Zakir Hossain Sarker, Shaila Rahman: Strategies, issues and challenges for enabling e-governance in Bangladesh. 272-283
• 
  Tzong-Ru Lee, Jan-Mou Li, Johannes Simons, Chia-Hsiu Sophie Lee: Comparing usage of mobile commerce in Taiwan, USA and Germany. 284-296
• 
  Pedro R. Falcone Sampaio, Yong He: Unbundling and delivering CRM applications as e-services: a case study in customer segmentation. 297-319

Volume 7, Number 4, 2006

• 
  Frederic Marimon Viadiu, Eduard Cristobal Fransi: Relationship between the principles transmitted by consultants implementing the ISO 9000 standard and the loyalty of their clients. 320-331
• 
  Sidhartha R. Das, Cem Canel: Customer satisfaction data on service quality: collection and analysis by different types of service firms. 332-346
• 
  Anita Seth, Kirankumar Momaya, Hari Mohan Gupta: Intra-organisational quality measurement: the case of cellular mobile services. 347-368
• 
  Leopoldo J. Gutierrez Gutierrez, Francisco J. Martínez-López, Luis M. Molina-Fernández: A dynamic evaluation of factors determining the quality of service perceived by clients: an empirical analysis focused on the consultancy sector. 369-382
• 
  Yiannis Nikolaidis: Implementing basic quality techniques in social services: the case of DOKPY, Magnisia, Greece. 383-402
• 
  Chandandeep Singh Grewal, Kuldeep Kumar Sareen: Effectiveness of ISO 9000 standards in Indian educational institutions: a survey. 403-415

Volume 7, Number 5/6, 2006

• 
  Woo-Tsong Lin, David Chien-Liang Kuo, Li-Yu Chen: Global versus local sourcing for different supply chain networks: an analysis of order unfulfilment rates. 420-438
• 
  Stephan M. Wagner, Michael Essig: Electronic procurement applications and their impact on supplier relationship management. 439-462
• 
  Jai-Beom Kim, Chong Ju Choi, Carla C. J. M. Millar, Brian J. Hilton, Philip Cheng: Global sourcing partnerships and emerging MNC markets: a conceptual framework. 463-474
• 
  Jishnu Hazra, B. Mahadevan: A procurement model for electronic markets. 475-489
• 
  B. S. Sahay, Ramneesh Mohan, Amit Sachan: E-procurement: systems and implementation. 490-511
• 
  Simon Mowatt: New perspectives on the supply chain and consumer-driven innovation. 515-534
• 
  Domenico Aprile, A. Claudio Garavelli, Ilaria Giannoccaro: A cost analysis of supply chain flexibility configurations. 535-551
• 
  Felix T. S. Chan, Rahul Swarnkar, Manoj Kumar Tiwari: Synchronisation issue of supply chains: a six-sigma constrained random search approach. 552-567
• 
  Henry C. W. Lau, George T. S. Ho, Andrew W. H. Ip, C. K. M. Lee, Andrew Ning: Development of a responsive logistics workflow system: an OLAP-based hybrid approach. 568-581
• 
  Amit Sachan, B. S. Sahay, Ramneesh Mohan: Assessing benefits of supply chain integration using system dynamics methodology. 582-601
• 
  Pradip K. Bhaumik, Sachin Kataria: Lateral transshipment for managing excesses and shortages in a multilocation inventory system: a case study of Timex Watches Ltd. 602-614

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