Volume 12, Number 1, 2009

• 
  V. P. Vinay, Govindan Kannan, P. Sasikumar: Conceptual study on 3PL/4PL/ new trends for service industry. 3-22
• 
  Srikanta Routroy: Selection of Third Party Logistics Provider in supply chain. 23-34
• 
  M. N. Qureshi, Pradeep Kumar, Dinesh Kumar: Selection of 3PL service providers: a combined approach of AHP and Graph theory. 35-60
• 
  Govindan Kannan, P. Murugesan, A. Noorul Haq: 3PRLP's selection using an integrated analytic hierarchy process and linear programming. 61-80
• 
  J. Karthick Jayaram, K. Sankaranarayanasamy: Influence of 3PL in tolerance synthesis of an assembly: a successive case study. 81-87
• 
  Michael D. J. Clements, Mark M. J. Wilson: Aligning 3PL service bundles with relational integration: a conceptual model. 88-105
• 
  P. Sasikumar, Govindan Kannan, A. Noorul Haq: A heuristic based approach to vehicle routing model for Third Party Reverse Logistics provider. 106-125

Volume 12, Number 2, 2009

• 
  Hao Zhou, Lirong R. Long, Yuqing Q. Wang: What is the most important predictor of employees' turnover intention in Chinese call centre: job satisfaction, organisational commitment or career commitment? 129-145
• 
  Jing-Hua Li, Lei Xu, Xiu-Lan Wu: New service development using GAP-based QFD: a mobile telecommunication case. 146-174
• 
  Qinhai Ma, Ruping Liu, Zhengdan Liu: Customer social norm attribute of services: why does it matter and how do we deal with it? 175-191
• 
  Zhaohua Deng, Yaobin Lu, Bin Wang: Understanding Chinese enterprises' adoption of enterprise short message services: combining IDT and TTF. 192-215
• 
  Huayu Shen, Jia Wei, Lingjie Zheng: An empirical study on the influential factors of travel agency websites quality based on the users' perception. 216-230
• 
  F. Wu, T. Jia, S. L. Liu, J. Y. Qi: The analysis of service station allocation in the hospital based on bottleneck model. 231-251

Volume 12, Number 3, 2009

• 
  Paavo Ritala, Pia Hurmelinna-Laukkanen, Kirsimarja Blomqvist: Tug of war in innovation - coopetitive service development. 255-272
• 
  Christiane Hipp, Ricarda B. Bouncken: Intellectual property protection in collaborative innovation activities within services. 273-296
• 
  Angela Gonzalez-Moreno, Francisco J. Saez-Martinez: Performance impact of corporate entrepreneurship in the service sector: a contingency approach. 297-316
• 
  Florian Skiba, Cornelius Herstatt: Users as sources for radical service innovations: opportunities from collaboration with service lead users. 317-337
• 
  Carsten Schultz: Collaboration with users of innovative healthcare services - the role of service familiarity. 338-355

Volume 12, Number 4, 2009

• 
  Erwin A. van der Laan, Marisa P. de Brito, Paul C. van Fenema, S. C. Vermaesen: Managing information cycles for intra-organisational coordination of humanitarian logistics. 362-390
• 
  Alexander Blecken, Bernd Hellingrath, Wilhelm Dangelmaier, Sabine F. Schulz: A humanitarian supply chain process reference model. 391-413
• 
  Ruth Banomyong, Anthony Beresford, Stephen Pettit: Logistics relief response model: the case of Thailand's tsunami affected area. 414-429
• 
  David Taylor, Stephen Pettit: A consideration of the relevance of lean supply chain concepts for humanitarian aid provision. 430-444

last updated on Wed May 22 05:46:18 2013 by the dblp team
data released under the ODC-BY 1.0 license
see also our legal information page