Pauline A. Smith, I. A. Newman, L. M. Parks: Virtual hierarchies and virtual networks: some lessons from hypermedia usability research applied to the World Wide Web.
67-95
Linda Tauscher, Saul Greenberg: How people revisit web pages: empirical findings and implications for the design of history systems.
97-137
David Benyon, Debbie Stone, Mark Woodroffe: Experience with developing multimedia courseware for the World Wide Web: the need for better tools and clear pedagogy.
197-218
V. Richard Benjamins, Manfred Aben: Structure-preserving knowledge-based system development through reusable libraries: a case study in diagnosis.
259-288
Ajay S. Vinze: Preface: Group Support Systems.
355-356
Jay F. Nunamaker: Future research in group support systems: needs, some questions and possible directions.
357-385
Brian E. Mennecke: Using group support systems to discover hidden profiles: an examination of the influence of group size and meeting structures on information sharing and decision quality.
387-405