Volume 16, Number 1, 2003

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  Fiona Fui-Hoon Nah: Introduction. 1-3
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  Fiona Fui-Hoon Nah, Kathryn M. Zuckweiler, Janet Lee-Shang Lau: ERP Implementation: Chief Information Officers' Perceptions of Critical Success Factors. 5-22
• 
  Marc N. Haines, Dale Goodhue: Implementation Partner Involvement and Knowledge Transfer in the Context of ERP Implementations. 23-38
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  Majed Al-Mashari: A Process Change-Oriented Model for ERP Application. 39-55
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  Keng Siau, Jake Messersmith: Analyzing ERP Implementation at a Public University Using the Innovation Strategy Model. 57-80
• 
  Christina Soh, Sia Siew Kien, Wai Fong Boh, May Tang: Misalignments in ERP Implementation: A Dialectic Perspective. 81-100
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  Clyde W. Holsapple, Mark P. Sena: The Decision-Support Characteristics of ERP Systems. 101-123

Volume 16, Number 2, 2003

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  Marcia Seivert Entwistle: The Performance of Automated Speech Recognition Systems Under Adverse Conditions of Human Exertion. 127-140
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  Stephen Cox, Michael Lincoln, Judy Tryggvason, Melanie Nakisa, Mark Wells, Marcus Tutt, Sanja Abbott: The Development and Evaluation of a Speech-to-Sign Translation System to Assist Transactions. 141-161
• 
  Andrew Sears, Ying Zha: Data Entry for Mobile Devices Using Soft Keyboards: Understanding the Effects of Keyboard Size and User Tasks. 163-184
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  Dorine Andrews, Blair Nonnecke, Jennifer Preece: Electronic Survey Methodology: A Case Study in Reaching Hard-to-Involve Internet Users. 185-210
• 
  Marc L. Resnick, Raquel Montania: Perceptions of Customer Service, Information Privacy, and Product Quality From Semiotic Design Features in an Online Web Store. 211-234
• 
  Gregory Z. Bedny, Waldemar Karwowski: A Systemic-Structural Activity Approach to the Design of Human-Computer Interaction Tasks. 235-260
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  Nicolas Marmaras, Stelios Papadopoulos: A Study of Computerized Offices in Greece: Are Ergonomic Design Requirements Met? 261-281
• 
  Hunter G. Hoffman, Azucena Garcia-Palacios, Albert Carlin, Thomas A. Furness III, Cristina Botella-Arbona: Interfaces That Heal: Coupling Real and Virtual Objects to Treat Spider Phobia. 283-300
• 
  Andrew Sears: Simulating Network Delays: Applications, Algorithms, and Tools. 301-323
• 
  Manfred Mühlfelder, Holger Luczak: Cognitive Analysis of Process Knowledge Transfer in Computer Supported Cooperative Work. 325-344
• 
  Jeffrey M. Stanton, Shreya T. M. Sarkar-Barney: A Detailed Analysis of Task Performance With and Without Computer Monitoring. 345-366
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  Michita Imai, Kazuo Hiraki, Tsutomu Miyasato, Ryohei Nakatsu, Yuichiro Anzai: Interaction With Robots: Physical Constraints on the Interpretation of Demonstrative Pronouns. 367-384

Volume 16, Number 3, 2003

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  Morten Fjeld: Introduction: Augmented Reality-Usability and Collaborative Aspects. 387-393
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  Mark Billinghurst, Daniel Belcher, Arnab Gupta, Kiyoshi Kiyokawa: Communication Behaviors in Colocated Collaborative AR Interfaces. 395-423
• 
  Rob Kooper, Blair MacIntyre: Browsing the Real-World Wide Web: Maintaining Awareness of Virtual Information in an AR Information Space. 425-446
• 
  Marino Menozzi, Franziska Hofer, Urs Näpflin, Helmut Krueger: Visual Performance in Augmented Reality Systems for Mobile Use. 447-460
• 
  Jesper Pedersen, Jacob Buur, Tom Djajadiningrat: Field Design Sessions: Augmenting Whose Reality? 461-476
• 
  Bruce H. Thomas, Gerald Quirchmayr, Wayne Piekarski: Through-Walls Communication for Medical Emergency Services. 477-496
• 
  Stefan Wiedenmaier, Olaf Oehme, Ludger Schmidt, Holger Luczak: Augmented Reality (AR) for Assembly Processes Design and Experimental Evaluation. 497-514
• 
  Helmut Degen: Book Review: User Interfaces for All: Concepts, Methods, and Tools by C. Stephanidis (Ed.). 515-516

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