Volume 14, Number 1, 2002
Volume 14, Number 2, 2002
: Modeling Cooperative Work Processes-A Multiple Perspectives Framework.
Volume 14, Numbers 3-4, 2002
: Designing the Total User Experience at IBM: An Examination of Case Studies, Research Findings, and Advanced Methods.
, Richard Herder
: A Walk-Up-and-Use Information System for the Sydney Olympics: A Case Study in User-Centered Design.
Michael A. Rodriguez
: Development of Diagrammatic Procedural Instructions for Performing Complex One-Time Tasks.
Robert J. Kamper
: Extending the Usability of Heuristics for Design and Evaluation: Lead, Follow, and Get Out of the Way.
James R. Lewis
: Psychometric Evaluation of the PSSUQ Using Data from Five Years of Usability Studies.