James M. Bloodgood, William David Salisbury: Understanding the influence of organizational change strategies on information technology and knowledge management strategies. 55-69
Mogens Kühn Pedersen, Michael Holm Larsen: Distributed knowledge management based on product state models - the case of decision support in health care administration. 139-158
Tung X. Bui, Siva R. Sankaran: Design considerations for a virtual information center for humanitarian assistance/disaster relief using workflow modeling. 165-179
Mohammed Quaddus, Arunee Intrapairot: Management policies and the diffusion of data warehouse: a case study using system dynamics-based decision support system. 223-240
Amrit Tiwana, Balasubramaniam Ramesh: A design knowledge management system to support collaborative information product evolution. 241-262
John Zeleznikow, James R. Nolan: Using soft computing to build real world intelligent decision support systems in uncertain domains. 263-285