Michael J. Muller: Invisible Work of Telephone Operators: An Ethnocritical Analysis.
31-61
Yrjö Engeström: Expansive Visibilization of Work: An Activity-Theoretical Perspective.
63-93
Kristina Westerberg: Collaborative Networks Among Female Middle Managers in a Hierarchical Organization.
95-114
Libby Bishop: Visible and Invisible Work: The Emerging Post-Industrial Employment Relation.
115-126
Diana E. Forsythe: "It's Just a Matter of Common Sense": Ethnography as Invisible Work.
127-145
Kate Ehrlich, Debra Cash: The Invisible World of Intermediaries: A Cautionary Tale.
147-167
Volume 8, Number 3, 1999
Steve Whittaker, Heinrich Schwarz: Meetings of the Board: The Impact of Scheduling Medium on Long Term Group Coordination in Software Development.
175-205
Thomas Berlage, Markus Sohlenkamp: Visualizing Common Artefacts to Support Awareness in Computer-Mediated Cooperation.
207-238
Frank M. Shipman III, Catherine C. Marshall: Formality Considered Harmful: Experiences, Emerging Themes, and Directions on the Use of Formal Representations in Interactive Systems.
333-352