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| 2007 | ||
|---|---|---|
| 1 | Sonja Grabner-Kräuter, Gernot Moedritscher, Martin Waiguny, Werner Mussnig: Performance Monitoring of CRM Initiatives. HICSS 2007: 150 | |
| 1 | Sonja Grabner-Kräuter | [1] |
| 2 | Gernot Moedritscher | [1] |
| 3 | Martin Waiguny | [1] |
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