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| 2004 | ||
|---|---|---|
| 1 | Rachel McCalla, Jean-Noël Ezingeard, Kevin Money: The evaluation of CRM systems: a behaviors-based conceptual framework. ECIS 2004: 1178-1185 | |
| 1 | Jean-Noël Ezingeard | [1] |
| 2 | Rachel McCalla | [1] |
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