Rachel McCalla

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2005

2 Rachel McCalla, Jean-Noël Ezingeard: Examining the Linkage between Technology Use, Emotional Expression and Service Quality Perceptions: The Data Collection Protocol (Research-in-Progress). ECIS 2005: 1604-1611

2004

1 Rachel McCalla, Jean-Noël Ezingeard, Kevin Money: The evaluation of CRM systems: a behaviors-based conceptual framework. ECIS 2004: 1178-1185

	2005
2		Rachel McCalla, Jean-Noël Ezingeard: Examining the Linkage between Technology Use, Emotional Expression and Service Quality Perceptions: The Data Collection Protocol (Research-in-Progress). ECIS 2005: 1604-1611
	2004
1		Rachel McCalla, Jean-Noël Ezingeard, Kevin Money: The evaluation of CRM systems: a behaviors-based conceptual framework. ECIS 2004: 1178-1185

Coauthor Index

1 Jean-Noël Ezingeard [1] [2]

2 Kevin Money [1]

Last update Mon Jun 4 20:40:43 2012 CET by the DBLP Team —

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