Avishai Mandelbaum

	2011
20		Sergey Zeltyn, Yariv N. Marmor, Avishai Mandelbaum, Boaz Carmeli, Ohad Greenshpan, Yossi Mesika, Segev Wasserkrug, Pnina Vortman, Avraham Shtub, Tirza Lauterman, Dagan Schwartz, Kobi Moskovitch, Sara Tzafrir, Fuad Basis: Simulation-based models of emergency departments: : Operational, tactical, and strategic staffing. ACM Trans. Model. Comput. Simul. 21(4): 24 (2011)
19		Mor Armony, Avishai Mandelbaum: Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers. Operations Research 59(1): 50-65 (2011)
	2010
18		Zohar Feldman, Avishai Mandelbaum: Using simulation-based Stochastic Approximation to optimize staffing of systems with Skills-Based-Routing. Winter Simulation Conference 2010: 3307-3317
17		Polyna Khudyakov, Paul D. Feigin, Avishai Mandelbaum: Designing a call center with an IVR (Interactive Voice Response). Queueing Syst. 66(3): 215-237 (2010)
	2009
16		Segev Wasserkrug, Ohad Greenshpan, Yariv N. Marmor, Boaz Carmeli, Pnina Vortman, Fuad Basis, Dagan Schwartz, Avishai Mandelbaum: InEDvance: Advanced IT in Support of Emergency Department Management. NGITS 2009: 86-95
15		Yariv N. Marmor, Segev Wasserkrug, Sergey Zeltyn, Yossi Mesika, Ohad Greenshpan, Boaz Carmeli, Avraham Shtub, Avishai Mandelbaum: Toward Simulation-based Real-time Decision-support Systems for Emergency Departments. Winter Simulation Conference 2009: 2042-2053
14		Avishai Mandelbaum, Sergey Zeltyn: Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers. Operations Research 57(5): 1189-1205 (2009)
	2008
13		Itay Gurvich, Mor Armony, Avishai Mandelbaum: Service-Level Differentiation in Call Centers with Fully Flexible Servers. Management Science 54(2): 279-294 (2008)
12		Zohar Feldman, Avishai Mandelbaum, William A. Massey, Ward Whitt: Staffing of Time-Varying Queues to Achieve Time-Stable Performance. Management Science 54(2): 324-338 (2008)
11		Avishai Mandelbaum, Petar Momcilovic: Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime. Math. Oper. Res. 33(3): 561-586 (2008)
	2005
10		Sergey Zeltyn, Avishai Mandelbaum: Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue. Queueing Syst. 51(3-4): 361-402 (2005)
	2004
9		Sem C. Borst, Avishai Mandelbaum, Martin I. Reiman: Dimensioning Large Call Centers. Operations Research 52(1): 17-34 (2004)
8		Avishai Mandelbaum, Alexander L. Stolyar: Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cµ-Rule. Operations Research 52(6): 836-855 (2004)
7		Nahum Shimkin, Avishai Mandelbaum: Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences. Queueing Syst. 47(1-2): 117-146 (2004)
6		Predrag R. Jelenkovic, Avishai Mandelbaum, Petar Momcilovic: Heavy Traffic Limits for Queues with Many Deterministic Servers. Queueing Syst. 47(1-2): 53-69 (2004)
	2002
5		Ger Koole, Avishai Mandelbaum: Queueing Models of Call Centers: An Introduction. Annals OR 113(1-4): 41-59 (2002)
4		Avishai Mandelbaum, William A. Massey, Martin I. Reiman, Alexander L. Stolyar, Brian Rider: Queue Lengths and Waiting Times for Multiserver Queues with Abandonment and Retrials. Telecommunication Systems 21(2): 149-171 (2002)
	2000
3		Avishai Mandelbaum, Nahum Shimkin: A model for rational abandonments from invisible queues. Queueing Syst. 36(1-3): 141-173 (2000)
	1998
2		Avishai Mandelbaum, Sergey Zeltyn: Estimating characteristics of queueing networks using transactional data. Queueing Syst. 29(1): 75-127 (1998)
1		Avishai Mandelbaum, William A. Massey, Martin I. Reiman: Strong approximations for Markovian service networks. Queueing Syst. 30(1-2): 149-201 (1998)

Coauthor Index

1	Mor Armony	[13] [19]
2	Fuad Basis	[16] [20]
3	Sem C. Borst (Simon C. Borst)	[9]
4	Boaz Carmeli	[15] [16] [20]
5	Paul D. Feigin	[17]
6	Zohar Feldman	[12] [18]
7	Ohad Greenshpan	[15] [16] [20]
8	Itay Gurvich (Itai Gurvich)	[13]
9	Predrag R. Jelenkovic	[6]
10	Polyna Khudyakov	[17]
11	Ger Koole	[5]
12	Tirza Lauterman	[20]
13	Yariv N. Marmor	[15] [16] [20]
14	William A. Massey	[1] [4] [12]
15	Yossi Mesika	[15] [20]
16	Petar Momcilovic	[6] [11]
17	Kobi Moskovitch	[20]
18	Martin I. Reiman	[1] [4] [9]
19	Brian Rider	[4]
20	Dagan Schwartz	[16] [20]
21	Nahum Shimkin	[3] [7]
22	Avraham Shtub	[15] [20]
23	Alexander L. Stolyar	[4] [8]
24	Sara Tzafrir	[20]
25	Pnina Vortman	[16] [20]
26	Segev Wasserkrug	[15] [16] [20]
27	Ward Whitt	[12]
28	Sergey Zeltyn	[2] [10] [14] [15] [20]

Colors in the list of coauthors

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