 | 2009 |
|---|
| 9 |       | Rajeev Gupta,
K. Hima Prasad,
Laura Z. Luan,
Daniela Rosu,
Christopher Ward:
Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.
IEEE SCC 2009: 57-64 |
| 8 | | Patricia Marcu,
Genady Grabarnik,
Laura Z. Luan,
Daniela Rosu,
Larisa Shwartz,
Christopher Ward:
Towards an optimized model of incident ticket correlation.
Integrated Network Management 2009: 569-576 |
| 7 | | Jon Lenchner,
Daniela Rosu,
Nicole F. Velasquez,
Shang Guo,
Ken Christiance,
Don DeFelice,
Prasad M. Deshpande,
Krishna Kummamuru,
Naama Kraus,
Laura Z. Luan,
Debapriyo Majumdar,
Martin McLaughlin,
Shila Ofek-Koifman,
Deepak P,
Charles Perng,
Haggai Roitman,
Christopher Ward,
James Young:
A service delivery platform for server management services.
IBM Journal of Research and Development 53(6): 2 (2009) |
| 2005 |
|---|
| 6 | | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang:
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.
ICWS 2005: 237-245 |
| 5 | | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang,
Christopher Ward:
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.
IEEE SCC 2005: 33-40 |
| 4 | | Chunqiang Tang,
Melissa J. Buco,
Rong N. Chang,
Sandhya Dwarkadas,
Laura Z. Luan,
Edward So,
Christopher Ward:
Low traffic overlay networks with large routing tables.
SIGMETRICS 2005: 14-25 |
| 2004 |
|---|
| 3 | | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu:
Utility computing SLA management based upon business objectives.
IBM Systems Journal 43(1): 159-178 (2004) |
| 2003 |
|---|
| 2 | | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu,
Tevfik Kosar,
Syed Umair Ahmed Shah:
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.
ISADS 2003: 157-164 |
| 2002 |
|---|
| 1 | | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan:
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.
EC-Web 2002: 363-376 |
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