Yiling Liao

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2004

1 Jashen Chen, Russell K. H. Ching, Eldon Y. Li, Yiling Liao: An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance. ICEB 2004: 249-254

	2004
1		Jashen Chen, Russell K. H. Ching, Eldon Y. Li, Yiling Liao: An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance. ICEB 2004: 249-254

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