 | 2008 |
| 3 |  | Kristen Oldenburger,
Xinran Lehto,
Richard Feinberg,
Mark R. Lehto,
Gavriel Salvendy:
Critical purchasing incidents in e-business.
Behaviour & IT 27(1): 63-77 (2008) |
| 2007 |
| 2 |  | Xinran Lehto,
Jung Kun Park,
Ounjoung Park,
Mark R. Lehto:
Text Analysis of Consumer Reviews: The Case of Virtual Travel Firms.
HCI (8) 2007: 490-499 |
| 2006 |
| 1 |  | Pilsung Choe,
Chulwoo Kim,
Mark R. Lehto,
Xinran Lehto,
Jan P. Allebach:
Evaluating and Improving a Self-Help Technical Support Web Site: Use of Focus Group Interviews.
Int. J. Hum. Comput. Interaction 21(3): 333-354 (2006) |