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Elena Legnani Coauthor index pubzone.org

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DBLP keys2009
2Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XMLElena Legnani, Sergio Cavalieri: Exploring the Causal Relationships of KPIs in after Sales Service Systems. APMS 2009: 660-668
2007
1Electronic Edition pubzone.org CiteSeerX Google scholar BibTeX bibliographical record in XMLElena Legnani, Stefano Ierace, Sergio Cavalieri: Towards a Reference Model for After-Sales Service Processes. APMS 2007: 289-296

Coauthor Index

1Sergio Cavalieri [1] [2]
2Stefano Ierace [1]

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