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| 2010 | ||
|---|---|---|
| 3 | Jun Woo Kim, Sang-Chan Park: Outsourcing strategy in two-stage call centers. Computers & OR 37(4): 790-805 (2010) | |
| 2 | Jun Woo Kim, Sung Ho Ha: Consecutive staffing solution using simulation in the contact center. Industrial Management and Data Systems 110(5): (2010) | |
| 2006 | ||
| 1 | Sang-Chan Park, Jun Woo Kim, Kwang Hyuk Im: Feature-Weighted CBR with Neural Network for Symbolic Features. ICIC (1) 2006: 1012-1020 | |
| 1 | Sung Ho Ha | [2] |
| 2 | Kwang Hyuk Im | [1] |
| 3 | Sang-Chan Park | [1] [3] |
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