 | 2012 |
| 7 |  | Robert Kern,
Hans Thies,
Christian Zirpins,
Gerhard Satzger:
Dynamic and Goal-Based Quality Management for Human-Based Electronic Services.
Int. J. Cooperative Inf. Syst. 21(1): 3-29 (2012) |
| 2011 |
| 6 |  | Robert Kern,
Hans Thies,
Gerhard Satzger:
Efficient quality management of human-based electronic services leveraging group decision making.
ECIS 2011 |
| 5 |  | David Bermbach,
Robert Kern,
Pascal Wichmann,
Sandra Rath,
Christian Zirpins:
An Extendable Toolkit for Managing Quality of Human-Based Electronic Services.
Human Computation 2011 |
| 2010 |
| 4 |  | Robert Kern,
Cordula Bauer,
Hans Thies,
Gerhard Satzger:
Validating results of human-based electronic services leveraging multiple reviewers.
AMCIS 2010: 525 |
| 3 |  | Robert Kern,
Hans Thies,
Gerhard Satzger:
Statistical Quality Control for Human-Based Electronic Services.
ICSOC 2010: 243-257 |
| 2 |  | Robert Kern,
Hans Thies,
Cordula Bauer,
Gerhard Satzger:
Quality Assurance for Human-Based Electronic Services: A Decision Matrix for Choosing the Right Approach.
ICWE Workshops 2010: 421-424 |
| 2008 |
| 1 |  | Robert Kern,
Christian Zirpins,
Sudhir Agarwal:
Managing Quality of Human-Based eServices.
ICSOC Workshops 2008: 304-309 |