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| 2010 | ||
|---|---|---|
| 4 | Rouba Ibrahim, Ward Whitt: Delay predictors for customer service systems with time-varying parameters. Winter Simulation Conference 2010: 2375-2386 | |
| 2009 | ||
| 3 | Rouba Ibrahim, Ward Whitt: Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments. Management Science 55(10): 1729-1742 (2009) | |
| 2 | Rouba Ibrahim, Ward Whitt: Real-Time Delay Estimation Based on Delay History. Manufacturing & Service Operations Management 11(3): 397-415 (2009) | |
| 2008 | ||
| 1 | Rouba Ibrahim, Ward Whitt: REal-time delay estimation in call centers. Winter Simulation Conference 2008: 2876-2883 | |
| 1 | Ward Whitt | [1] [2] [3] [4] |
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