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| 1993 | ||
|---|---|---|
| 1 | Tony Hutchings, Michael G. Hyde, David Marca, Lou Cohen: Process Improvement That Lasts: An Integrated Training and Consulting Method. Commun. ACM 36(10): 104-113 (1993) | |
| 1 | Lou Cohen | [1] |
| 2 | Michael G. Hyde | [1] |
| 3 | David Marca | [1] |
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