Kent Holcom

List of publications from the DBLP Bibliography Server - FAQ

Ask others: ACM DL/Guide -

2001

2 Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom: Re-engineering the customer relationship: leveraging knowledge assets at IBM. Decision Support Systems 32(2): 155-170 (2001)

2000

1 Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom: Inside IBM: redefining the customer relationship via a knowledge maangement system. IRMA Conference 2000: 1108

	2001
2		Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom: Re-engineering the customer relationship: leveraging knowledge assets at IBM. Decision Support Systems 32(2): 155-170 (2001)
	2000
1		Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom: Inside IBM: redefining the customer relationship via a knowledge maangement system. IRMA Conference 2000: 1108

Coauthor Index

Last update Thu May 31 18:55:10 2012 CET by the DBLP Team —

Data released under the ODC-BY 1.0 license — See also our legal information page