 | 2011 |
| 10 |  | Bruno Lopes Dalmazo,
Weverton L. Cordeiro,
Abraham Lincoln Rabelo de Sousa,
Juliano Araujo Wickboldt,
Roben Castagna Lunardi,
Ricardo Luis dos Santos,
Luciano Paschoal Gaspary,
Lisandro Zambenedetti Granville,
Claudio Bartolini,
Marianne Hickey:
Leveraging IT project lifecycle data to predict support costs.
Integrated Network Management 2011: 249-256 |
| 9 |  | Ricardo Luis dos Santos,
Juliano Araujo Wickboldt,
Roben Castagna Lunardi,
Bruno Lopes Dalmazo,
Lisandro Zambenedetti Granville,
Luciano Paschoal Gaspary,
Claudio Bartolini,
Marianne Hickey:
A solution for identifying the root cause of problems in IT change management.
Integrated Network Management 2011: 586-593 |
| 8 |  | Bruno Lopes Dalmazo,
Abraham Lincoln Rabelo de Sousa,
Weverton L. Cordeiro,
Juliano Araujo Wickboldt,
Roben Castagna Lunardi,
Ricardo Luis dos Santos,
Luciano Paschoal Gaspary,
Lisandro Zambenedetti Granville,
Claudio Bartolini,
Marianne Hickey:
IT Project Variables in the Balance: A Bayesian Approach to Prediction of Support Costs.
SBES 2011: 224-232 |
| 7 |  | Jacques Philippe Sauvé,
Magno Queiroz,
Antão Moura,
Claudio Bartolini,
Marianne Hickey:
Prioritizing Information Technology Service Investments under Uncertainty.
IEEE Transactions on Network and Service Management 8(3): 259-273 (2011) |
| 2010 |
| 6 |  | Marianne Hickey,
Maher Rahmouni:
Modelling Cloud Computing Infrastructure.
AIMS 2010: 106-109 |
| 5 |  | Maher Rahmouni,
Marianne Hickey,
Claudio Bartolini:
LearnIT: Enhanced Search and Visualization of IT Projects.
AIMS 2010: 114-117 |
| 4 |  | J. Augusto Oliveira,
Jacques Philippe Sauvé,
Antão Moura,
Magno Queiroz,
Claudio Bartolini,
Marianne Hickey:
Value-driven IT service portfolio selection under uncertainty.
NOMS 2010: 416-423 |
| 2009 |
| 3 |  | Magno Queiroz,
Antão Moura,
Jacques Philippe Sauvé,
Claudio Bartolini,
Marianne Hickey:
A model for decision support in business-driven IT service portfolio management using SLA-dependent criteria and under uncertainty.
MEDES 2009: 274-281 |
| 2003 |
| 2 |  | Roger C. F. Tucker,
Marianne Hickey,
Nicholas J. Haddock:
Speech-as-data technologies for personal information devices.
Personal and Ubiquitous Computing 7(1): 22-29 (2003) |
| 2001 |
| 1 |  | Marianne Hickey,
Paul St John Brittan:
Lessons from the development of a conversational interface.
INTERSPEECH 2001: 1295-1298 |