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| 2009 | ||
|---|---|---|
| 4 | Kristina Heinonen: The influence of customer activity on e-service value-in-use. IJEB 7(2): 190-214 (2009) | |
| 2008 | ||
| 3 | Kristina Heinonen: The Role of Digital Service Encounters on Customers' Perceptions of Companies. JECO 6(2): 1-10 (2008) | |
| 2007 | ||
| 2 | Kristina Heinonen, Tore Strandvik: Consumer responsiveness to mobile marketing. IJMC 5(6): 603-617 (2007) | |
| 2006 | ||
| 1 | Kristina Heinonen, Tore Strandvik: How do consumers react to mobile marketing? ICMB 2006: 3 | |
| 1 | Tore Strandvik | [1] [2] |
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